Surface Experts Field Leader
Surface Experts fixes small damage on counters, tubs, floors, cabinets, appliances, furniture, and more, saving customers thousands compared with full replacement. Our business is 98% B2B, serving apartment communities, hotels, restaurants, construction and restoration firms, real-estate professionals, and moving companies nationwide. Our mission is to reduce waste of time, money, and materials while building outstanding teams and relationships.
Role Snapshot
You'll be the go-to field leader who both performs and mentors others in our proprietary spot-repair processa blend of traditional craftsmanship and modern materials that restores surfaces so seamlessly the customer can't find the repair.
Key Responsibilities
- Execute flawless spot repairs on a wide range of hard surfaces, following our proven step-by-step processes every time.
- Lead and train technicians share best practices, coach in the field, and contribute to our real-time team chat for feedback and troubleshooting.
- Set the bar for professionalism when interfacing with property managers, maintenance teams, and construction crews.
- Document jobs (photos, materials, notes) to maintain quality records and accountability.
- Champion safety, efficiency, and continuous improvement , testing new methods and materials as they evolve.
What Sets You Apart
Follow a proven process with consistency and care , ensuring high standards in every detail.Act with honesty , integrity , and visible accountability that builds trust.Support and elevate your team , sharing knowledge freely.Bring committed, enthusiastic customer service and a drive for continuous self-improvement .Thrive on creative challengescolor, texture, unconventional repairsand love when a client "can't find the fix."Qualifications
Background in fine finishing, automotive paint, cosmetology, artistic media, carpentry, flooring, or similar craftcomprehensive initial and ongoing training is provided. (3-5 yrs experience)Strong eye for color, pattern, and minute detail.Comfortable with hand tools, light power tools, ladders, and on-site work.Valid drivers license and clean driving record.Able to lift 50 lbs and spend extended periods on your feet.Why Surface Experts
Comprehensive training & coaching for every career stage.Company vehicle, tools, and all materials.Creative, varied workno two repairs or days are the same.Collaborative culture : team chat, nationwide knowledge sharing, and supportive leadership.Opportunity to grow into multi-unit leadership, training, or specialized R&D roles.Pride in sustainable repairs that save clients time, money, and materials.Compensation : $20.00 - $25.00 per hour