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Managing Director

Managing Director

Jobright.aiPortland, OR, US
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Job Summary :

North Highland is the world's leading change and transformation consultancy, helping businesses move from strategy to reality. They are seeking a Managing Director to oversee client accounts in the Retail sector, focusing on account growth, client satisfaction, and team effectiveness.

Responsibilities :

  • Lead the development of a portfolio of existing and target Retail accounts across the Pacific Northeast. Provide hands-on leadership in acquisition, growth, delivery quality, client satisfaction, risk management, profitability, and team effectiveness.
  • Build strong partnerships and authentic relationships with clients' executive team and manage the overall relationship.
  • Assess client risk and mitigate on an ongoing basis.
  • Lead business expansion by identifying and nurturing new engagement opportunities.
  • Develop compelling and targeted account strategies that drive new account acquisition.
  • Manage client investments and a portfolio of projects to meet or exceed margin forecasts.
  • Act as a thought leader by developing your professional network through association memberships, speaking, and writing engagements, and community activities.
  • Lead and grow a high performing team of Retail practitioners.

Qualifications : Required :

  • Applicants must be authorized to work in the United States, without the need for visa sponsorship by North Highland.

    • Preferred :

  • 20+ years of professional services experience, currently at senior leadership or senior executive level.
  • 10+ years working with Retail clients, with an extensive black book in the industry.
  • Demonstrated success leading new business development opportunities and selling solutions for existing and new client accounts, including proposal development experience.
  • Experience with MSP / VMS, large complex procurement-led opportunities and developing and selling opportunities on SOWs.
  • The ability to identify out-of-the-box solutions and creatively solve complex business problems.
  • Extensive experience managing large teams, and driving desired business outcomes throughout delivery, as well as the ability to pinpoint gaps and omissions.
  • A track record of leading large, complex consulting engagements with roles that involve building and fostering relationships with senior-level client executives.
  • An ability to authentically establish credibility, build consensus, and activate collaboration with clients and teammates.
  • Excellent interpersonal / communication skills.
  • A bachelor's degree from an accredited college / university. A master's degree and / or professional certificates are bonuses.

    • Company :

    North Highland helps businesses move from strategy to reality, taking a pragmatic and practical approach to build solutions that work and create impact that lasts. Founded in 2002, the company is headquartered in Portland, Oregon, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

    Seniority level

    Seniority level

    Executive

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Consulting

    Industries

    Software Development

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    Inferred from the description for this job

    Medical insurance

    Vision insurance

    401(k)

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    Managing Director • Portland, OR, US