Grocery General Merchandise Clerk

Grocery General Merchandise Clerk

The General Merchandise Clerk ("GMC") is accountable for delivering G.O.A.T. (Greet, Observe, Assist, Thank) service to our customers. This position plays a key role in supporting multiple areas of store operations and delivering outstanding customer service; therefore requires a versatile and adaptable individual who can take on a variety of tasks as needed throughout the store.

This role consists of front-end responsibilities, including bagging customer purchases, retrieving shopping carts, and helping maintain a smooth and efficient checkout process. In addition, the position involves other responsibilities such as stocking shelves, organizing displays, fulfilling e-commerce shopping orders for customers, and assisting with floral and cut fruit preparation and presentation.

Job Responsibilities

The GMC may be assigned to one (or more) of several departments / assignments within the store and responsibilities may shift based on the operational needs of the store. This job posting includes all duties that can be performed by a GMC.

• Provide friendly, helpful service while maintaining a professional demeanor and enhancing the customer's shopping experience (G.O.A.T)
• Assist with customer questions, locating products, product recommendations, and communicating out-of-stock issues or customer concerns to store management
• Bag groceries carefully and efficiently, separating items properly; along with offering and helping customers with loading groceries to their vehicles
• Ensure shopping carts are regularly gathered from the parking lot and organized at store entrances for customer use

Grocery Responsibilities :

Ecommerce :

Produce Responsibilities :

Floral :

Other Responsibilities :

Requirements / Qualifications