Uncover user experience goals, needs, and priorities, and deliver actionable research that impacts solutions, coordinate multiple projects to completion, and drive adoption of user experience practices in the organization.
Run research studies from start to finish, including developing a realistic research plan and materials, coordinating study launches, and analyzing & synthesizing data into actionable insights.
ssess a project's scope, determine appropriate research and study questions, and identify appropriate methods, clearly communicating reasoning to the approach.
dvocate for employees by articulating research findings and product ideas through clear and insightful presentations and work directly with design and technical teams to realize the recommendations.
Proactively engage with multiple project stakeholders.
Work with cross-functional partners to drive consensus across teams and advocate solutions that balance user needs with business goals.
Skills and Competencies :
7+ years of hands-on research experience.
Mastery in mixed-methods research.
bility to analyze insights and articulate recommendations.
Understanding of technology development cycles.
Structured research approach.
Strong organizational and communication skills.
Experience using remote research tools (UserZoom, UserTesting, Miro, etc.).
Flexible schedule across international time zones.
Preferred but not Required.
dvanced degree in psychology, HCI, anthropology, etc.
Familiarity with IT services, enterprise technologies or digital workplace platforms.
Experience with Adobe AEM, Adobe Sign, Adobe Workfront, Microsoft Dynamics, Power Apps, ServiceNow, Jira.
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Ux Research • San Jose, CA, United States
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