Call Center Associate

StaffmarkColumbus, OH, US

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Staffmark is hiringa Call Center Associate in Columbus, OH. Join a mission-driven team making a real difference in the community. Our client helps residents access affordable housing, revitalizes neighborhoods, and connects people with essential social services. If you enjoy helping others and thrive in a fast-paced, team-oriented environment, this role is perfect for you!

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Schedule : Monday – Friday | 8 : 00 AM – 4 : 30 PM

Responsibilities :

Answer inbound calls and emails from residents, landlords, and applicants
Provide accurate information on housing programs and application processes
Troubleshoot application and account issues
Record and update customer interactions while maintaining confidentiality
Collaborate with team members to resolve complex concerns

Qualifications :

Associate’s degree in a related field

1+ year of customer service or call center experience

1+ year of professional Office experience

Strong communication and problem-solving skills

Why You’ll Love This Job :

We offer a comprehensive benefits package to support your health, financial goals, and work-life balance. Benefits include medical, dental, and vision insurance; life insurance; short-term disability coverage; and a 401(k) retirement plan. You’ll also enjoy weekly pay every Friday, access to employee discount programs, and opportunities to earn referral bonuses.

Interested? Click "

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Call Center Associate • Columbus, OH, US