Talent.com
Member Services Representative
Member Services RepresentativePlanet Fitness (Retail) • Stanton, CA, US
Member Services Representative

Member Services Representative

Planet Fitness (Retail) • Stanton, CA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Planet Fitness Job Posting

Why Join Planet Fitness?

Philosophy

We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built.

Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters, but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ).

Mission Statement

At PF Supreme, we've worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits.

Job Benefits Include

  • Free Black Card gym membership.
  • Day, evening, or overnight shifts.
  • Career growth opportunities.
  • Discounts on merchandise sold at the club.
  • Benefits including : medical, 401k, and supplemental insurance.
  • Discounts on movie tickets, theme parks, hotels, attractions, and much more.

Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Handle all front desk related activities including :

    • Answer phones in a friendly manner and assist callers with a variety of questions.

  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Assist in maintaining the neatness and cleanliness of the club.

    • Cleaning and sanitizing of all exercise equipment and Black Card spa amenities.

  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Perform a comprehensive walk of all club areas; quickly fix any safety / policy issues and address cleanliness concerns.

    • Qualifications / Requirements

  • Customer service background preferred.
  • Must be 18 years of age or older.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent preferred.

    • Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will encounter toxic chemicals during shift.
  • Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks
    • serp_jobs.job_alerts.create_a_job

    Member Service Representative • Stanton, CA, US

    Job_description.internal_linking.related_jobs
    Member Services Representative

    Member Services Representative

    Planet Fitness • Pasadena, CA, US
    serp_jobs.job_card.full_time
    Member Services Representative.Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities. Greet members, prospective members and guests, providing exceptional cust...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Stocking Team Associate

    Stocking Team Associate

    Walmart • Huntington Beach, CA, US
    serp_jobs.job_card.full_time +1
    Wal-Mart #2636 8230 Talbert Ave Huntington Beach, CA 92646-1545 CP-2636-9048.Part time Shift may start between 8 : 00pm - 11 : 00pm. Stocking associates are focused on unloading trucks and stocking new ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Costco Membership Desk Representative

    Costco Membership Desk Representative

    TradeJobsWorkforce • 92735 Santa Ana, CA, US
    serp_jobs.job_card.full_time
    Be part of our success story as a Costco Membership Desk Representative to perform responsibilities as a Membership Desk Representative. Deliver outstanding service to customers and colleagues.Ensur...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Business Services Representative (Small Business Specialist)

    Business Services Representative (Small Business Specialist)

    First Citizens Bank • West Covina, CA, US
    serp_jobs.job_card.full_time
    At First Citizens Bank, together we become better.We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.The Business Servi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Premier Client Services Associate

    Premier Client Services Associate

    East West Bancorp • Pasadena, CA, US
    serp_jobs.job_card.full_time
    Premier Client Services Associate.We are currently seeking a Premier Client Services Associate.The Client Services Associate will under supervision provide service and portfolio support to Relation...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Customer Service Associate

    Customer Service Associate

    Walgreens • Huntington Beach, CA, US
    serp_jobs.job_card.full_time
    Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Member Services Representative

    Member Services Representative

    System One • Pasadena, California, United States
    serp_jobs.job_card.permanent
    Member Services Representative Pasadena, CA 911 System One is seeking a Member Services Representative to serve as primary point of contact for members and visitors at a local Credit Union in Pasad...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Personal Banker (Member Service Representative II)

    Personal Banker (Member Service Representative II)

    SchoolsFirst Federal Credit Union • Whittier, CA, United States
    serp_jobs.job_card.part_time
    We're always looking for diverse, talented, service-oriented people to join our exceptional team.Personal Banker (Member Service Representative II). The pay range for this position is listed below.O...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Membership Clerk

    Membership Clerk

    Costco Wholesale Corporation • Fullerton, CA, US
    serp_jobs.job_card.full_time
    Processes member sign ups, renewals and added cards.Instructs members and potential members about membership, warehouse and credit programs. Assists members regarding item availability.Issues replac...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Membership Sales Associate

    Membership Sales Associate

    ISSA • Alhambra, CA, US
    serp_jobs.job_card.full_time
    The trail-blazer of MMA-inspired fitness.Rooted in authenticity, we are an extension of the Ultimate Fighting Championship and proud to make the training programs and benefits of elite MMA athletes...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Client Service Representative

    Client Service Representative

    Element • Huntington Beach, CA, US
    serp_jobs.job_card.full_time
    Client Services Representative.Element has an exciting opportunity for a Client Services Representative to join our growing team. This individual will play a key role in building client loyalty by d...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Guest Service Representative

    Guest Service Representative

    Marriott International • Newport Coast, CA, US
    serp_jobs.job_card.full_time
    Organize, confirm, process, and conduct all guest check-ins / check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing.Process all guest requests ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Service Specialist

    Retail Service Specialist

    O'Reilly Automotive • Garden Grove, CA, US
    serp_jobs.job_card.full_time
    The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual, quarterly performance, or premiums may be paid in amoun...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Associate I

    Customer Service Associate I

    Dollar Tree • Westminster, CA, US
    serp_jobs.job_card.full_time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Membership Sales Advisors, Huntington Beach

    Membership Sales Advisors, Huntington Beach

    Equinox • Huntington Beach, CA, US
    serp_jobs.job_card.full_time
    Membership Sales Advisors, Huntington Beach.Equinox is seeking Membership Sales Advisors at our Equinox Sports Club located in Huntington Beach, CA. Membership Advisors are responsible for achieving...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Member Services Representative

    Member Services Representative

    Planet Fitness (Retail) • Buena Park, CA, US
    serp_jobs.job_card.full_time
    Planet Fitness Job Opportunity.Planet Fitness is committed to providing a unique environment where anyone can be comfortable. Our mission is to create a Judgement Free Zone where a lasting, active l...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Community Relations Representative ($23.08 - $27.93)

    Community Relations Representative ($23.08 - $27.93)

    Irvine • Orange, CA, US
    serp_jobs.job_card.full_time
    Community Relations Representative.Assists the Community Manager and Assistant Manager with the on-site operations of a single community, multiple communities, or neighborhood ("operating unit").Se...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    ED Admitting Representative (FT Evenings)

    ED Admitting Representative (FT Evenings)

    Choc • Orange, CA, US
    serp_jobs.job_card.full_time
    Night 10hrs (United States of America).At CHOC, we strive to be the leading destination of children's health by providing exceptional and innovative care. We are responsible for the overall health ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted