Senior Manager Fraud Risk Strategy Agentic Commerce

Senior Manager Agentic Commerce Fraud Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. The fraud landscape is dynamic, and the modus operandi are always evolving, with fraudsters becoming ever more sophisticated and leveraging new technology for committing fraud. At the same time, the advent of Agentic AI and Agentic commerce is driving exciting innovations in the payments space but also creating new attack vectors for fraudsters. Addressing these trends will require rapid and effective decision making, strong collaboration with internal and external partners and a strong external focus to stay plugged in to innovations, new form factors and of course adaptations by fraudsters. The Agentic Commerce Fraud Risk team is looking for an energetic and high-performing Senior Manager to drive innovation in agentic commerce fraud strategy. You will have the power to identify interesting and actionable insights that would have a meaningful impact on our customers and our business. You will be responsible for developing and implementing new strategies and capabilities for fraud prevention.

To succeed in this role, you would need to have a very good blend of technical skills, innovative thinking and relationship building skills.

Key Responsibilities

• Manage fraud losses for proprietary portfolio for Agentic Commerce
• Minimize Unprofitable Fraud Related Disruptions, with specific focus on Fraud Strategy Controls
• Address Emerging Fraud Trends & Monitor Key Metrics to take Corrective Actions
• Conceptualize and implement new variables which would help in reducing approved fraud
• Partner with Global Servicing, Digital Labs and other teams
• Provide thought leadership for new agentic product integrations
• Lead integration of new data sources
• Define business requirements for platforms involved in fraud risk prevention strategies
• Establish KPIs and KRIs
• Participate in new product development discussions as needed

Minimum Qualifications

Salary Range

$103,750.00 to $174,750.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and / or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job : Risk

Primary Location : US-Arizona-Phoenix

Other Locations : US-New York-New York

Schedule : Full-time

Req ID : 25022304