Implementation Specialist

We anticipate the application window for this opening will close on - 2 Jan 2026

At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.

A Day in the Life

At Medtronic we are working to improve how healthcare addresses the needs of more people in more ways and in more places around the world. As one company we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team!

The Digital Technologies Business Unit (DTBU) is implementing cutting-edge AI technology computer vision and augmented reality in the operating room (OR) to augment surgical coaching and eventually performance. Our goal is to deliver safer surgery around the world. Our Touch SurgeryTM Video solution is an innovative video management and data analytics platform for hospitals that includes the DS1 Computer our first OR device allowing surgeons OR team members and trainees to securely access videos of their procedures shortly after surgery. The device uses AI to automatically process and upload videos. Our surgical training platform is the award-winning Touch SurgeryTM application that provides safe and accessible training for surgeons and other health care professionals. Our newly launched Touch SurgeryTM Livestream platform brings the best surgical practices directly to surgical teams no matter where they are creating an immersive learning environment that transcends physical boundaries.

As we expand the Touch SurgeryTM Ecosystem in the US this is an exciting opportunity to join the company and charter the next frontier. As an Implementation Specialist you will take on a pivotal role in advancing our implementation projects. As part of the Customer Success team your responsibilities will follow the customer journey including pre-sales implementation Go-live and post-Go-live. Youll be a part of a Global team and a key partner to sales product and engineering teams.

To succeed in this role you need to have an entrepreneurial mind set strong project management skills and be an effective communicator to various stakeholder groups being able to adapt to change in a dynamic environment.

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid drivers license is essential for this role.

You Will :

Execute multiple concurrent full-cycle implementations of Touch Surgery Ecosystem at major hospital systems

Engage with clinical and administrative stakeholders and ensure polished communication and collaboration throughout each deployment project with Surgeons Nurses OR Managers Residents Hospital IT and Biomedical Engineering.

Develop and maintain a deep understanding of the Touch Surgery Ecosystem

Lead Kickoff and Training Presentations for clinical audiences and provide Go-Live support in the operating room.

Test and install our hardware solutions in live operating rooms prior to deployment including network configuration.

Partner with the sales team and support pre-sales activities leveraging Medtronics expert teams when required

Must Haves :

Bachelors degree requiredand minimum of 2 years of relevant experience or

Advanced degree with 0 years of experience.

Previous minimum experience of 2 years working in hospital Operating Rooms / Procedural rooms from either a clinical technology consultancy or medical device perspective.

Experience with video / imaging systems in the Operating Room

Ability to communicate and influence effectively across multiple internal teams and customer departments

Ability to travel 75-100% of the time as needed to customer sites

Nice to Haves :

Strong project management skills and experience with project management tools are prioritized.

Experience with Healthcare IT is preferred including network configuration and live streaming technologies

Experience with driving the adoption of digital technologies

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles : While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD) : $67200.00 - $100800.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience certification / education market conditions and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20 hours per week : Health Dental and vision insurance Health Savings Account Healthcare Flexible Spending Account Life insurance Long-term disability leave Dependent daycare spending account Tuition assistance / reimbursement and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees : Incentive plans 401(k) plan plus employer contribution and match Short-term disability Paid time off Paid holidays Employee Stock Purchase Plan Employee Assistance Program Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) and Capital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).

Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below :

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.

We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.

Learn more about our business mission and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and / or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic Inc. (Medtronic) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Required Experience :

IC

Key Skills

Employee Orientation,Dayforce,Human Capital Management,Visio,Business Process Modeling,Process Mapping,Ceridian,Smartsheet,Salesforce,Peoplesoft,Project Management,Microsoft Project

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 67200 - 100800