Talent.com
Inside Sales Manager
Inside Sales ManagerCivicMinds, Inc • Naperville, IL, US
Inside Sales Manager

Inside Sales Manager

CivicMinds, Inc • Naperville, IL, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Position Overview

The Inside Sales Manager – Customer will be responsible for driving top-line revenue growth, maximizing team performance, and creating a culture of excellence. In this role, you'll lead a blended team of inbound sales representatives and client managers, ensuring retention and upsell opportunities while hitting aggressive revenue goals.

Key Responsibilities

Sales Leadership & Team Development

  • Lead, coach, and mentor a team of inside sales and client management reps, fostering accountability, motivation, and continuous improvement.
  • Conduct weekly call coaching (via Gong) and regular pipeline reviews, ensuring team members are executing consultative sales approaches.
  • Hire, onboard, and develop top sales talent to build a strong, future-ready team.

Revenue Growth & Forecasting

  • Own monthly revenue targets across inbound, outbound, and account management sales teams.
  • Develop accurate short-, mid-, and long-term sales forecasts in a high-volume environment.
  • Track and analyze daily / weekly / monthly KPIs, presenting actionable insights to senior leadership.

    • Customer Success & Retention

  • Partner with client management teams to ensure renewals, cross-sells, and upsells are executed successfully.
  • Monitor customer health metrics and address potential churn risks proactively.
  • Collaborate with Marketing and Operations to deliver a seamless customer experience.

    • Process & Performance Optimization

  • Oversee call monitoring and quality assurance processes to ensure consistency in messaging and customer engagement.
  • Create sales playbooks, scripts, and best practices for scaling success across the team.
  • Leverage Salesforce, Gong, and reporting dashboards to drive transparency and accountability.

    • Strategic Leadership

  • Facilitate weekly sales and revenue meetings with team members and monthly strategic reviews with leadership.
  • Recommend and implement process improvements to increase efficiency and ROI.
  • Represent the sales organization in cross-functional meetings with Marketing, Operations, and Executive leadership.

    • Required Qualifications :

  • 5+ years of proven sales experience with consistent revenue growth and quota achievement.
  • 3+ years of leadership / management experience in inside sales, client success, or a call center environment.
  • Bachelor's degree preferred (Business, Marketing, or related field).
  • Strong knowledge of CRM systems (Salesforce preferred), call coaching tools (Gong), and reporting dashboards.
  • Exceptional written and verbal communication skills with the ability to influence at all levels.
  • Demonstrated success in building, mentoring, and scaling high-performing sales teams.
  • Highly self-motivated, organized, and able to thrive under pressure in a fast-paced environment.
  • Strong business acumen with the ability to assess ROI of sales strategies and pivot when needed
    • serp_jobs.job_alerts.create_a_job

    Inside Sales Manager • Naperville, IL, US

    Job_description.internal_linking.related_jobs
    Lead-Inside Sales

    Lead-Inside Sales

    Verizon • Rolling Meadows, IL, United States
    serp_jobs.job_card.full_time +1
    A place to share your ideas freely - even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Market Sales Manager of Medical Equipment

    Market Sales Manager of Medical Equipment

    Rotech Healthcare Inc. • Elmhurst, IL, United States
    serp_jobs.job_card.full_time
    Join a Leader in Home Healthcare.As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Sales Managers - AI Trainer ($80-$120 per hour)

    Remote Sales Managers - AI Trainer ($80-$120 per hour)

    Mercor • Naperville, Illinois, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    About the Role • • Mercor is seeking experienced • •Sales Managers • • to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems.This engagement f...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Sales Intern

    Sales Intern

    AmerisourceBergen Corporation (Cencora) • Romeoville, IL, United States
    serp_jobs.job_card.full_time
    Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Inside Sales Specialist

    Inside Sales Specialist

    Arthur J Gallagher & Co • Rolling Meadows, IL, US
    serp_jobs.job_card.full_time
    At Gallagher, we help clients face risk with confidence by providing them with a digital ecosystem of consulting tools and advanced data analytics. Here, you're not just improving clients' risk prof...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Manager, Integration

    Manager, Integration

    Duly Health and Care • Downers Grove, IL, US
    serp_jobs.job_card.full_time
    Work Schedule : Hybrid Schedule.Pre-Close Deal Management & Integration Planning.Serve as the primary liaison for sellers during the pre-close phase—setting expectations, managing timeline...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Remote Side Hustle Developer

    Remote Side Hustle Developer

    Finance Buzz • Frankfort, Illinois, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    This position is for individuals who want to develop a side income stream while still working full time.You will test different small-scale remote opportunities, learn what works, and grow what pro...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Inside Sales Assistant (Wheeling)

    Inside Sales Assistant (Wheeling)

    Swan Analytical USA • Wheeling, IL, United States
    serp_jobs.job_card.full_time
    Inside Sales Associate Support Role.The Inside Sales Associate plays a key supporting role within Swan Analytical USAs sales organization. This position is designed to assist Regional and District ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Inside Sales Representative

    Inside Sales Representative

    The Boyd Group • Elmhurst, IL, US
    serp_jobs.job_card.full_time
    You'll receive a great salary and benefits, and experience the support and opportunity you deserve.You're empowered to make decisions. Inside Sales Representatives provide effective and outstanding ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Manager Engineering - Co-Location

    Manager Engineering - Co-Location

    Constellation Energy • Wilmington, IL, US
    serp_jobs.job_card.full_time
    As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose : accelerating the transition to a carbon-free future. We have been the leader in clean ener...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Licensed Hair Stylist - Bradley Commons

    Licensed Hair Stylist - Bradley Commons

    Great Clips • BOURBONNAIS, Illinois, United States
    serp_jobs.job_card.full_time +1
    Join a locally owned Great Clips® salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!!.We’...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Distributor Sales Manager

    Distributor Sales Manager

    Mazak Corporation • Schaumburg, IL, United States
    serp_jobs.job_card.full_time
    Mazak Corporation is looking for a Distributor Sales Manager to join the Sales team at our Midwest Technology Center in Schaumburg, IL. Individuals will be responsible for managing and supporting al...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sr. Commercial Relationship Manager

    Sr. Commercial Relationship Manager

    Midland States Bank • Joliet, IL, United States
    serp_jobs.job_card.full_time
    Commercial Relationship Manager.At Midland, we’re proud to be a little different.You can see it in our bright orange signs-but there’s more to it than that. With our heartfelt and personalized appro...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Flexible Gig - Drive with Uber (Hiring Immediately)

    Flexible Gig - Drive with Uber (Hiring Immediately)

    Uber • Frankfort, IL, US
    serp_jobs.job_card.full_time +1
    Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Inside Sales Coordinator

    Inside Sales Coordinator

    Sunrise Systems • Hoffman Estates, Illinois, United States
    serp_jobs.job_card.temporary
    serp_jobs.filters_job_card.quick_apply
    Job Title : Inside Sales Coordinator.SCHEDULE / REMOTE FLEXIBILITY : Onsite Tuesday - Thursday.INTERVIEW PROCESS : Saori and maybe a sales leader interview together to reduce process for candidates sub...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    MRSGM NA AVP, Regional Underwriting Manager, Inland Marine

    MRSGM NA AVP, Regional Underwriting Manager, Inland Marine

    Munich RE • Schaumburg, IL, United States
    serp_jobs.job_card.full_time
    Schaumburg, United States; Houston, United States; Long Beach, United States; Miami Gardens, United States; Miami, United States. Mt.Pleasant, United States; New York, United States;.Munich Re Spec...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Inside Sales

    Inside Sales

    Abbott Interfast • Wheeling, IL, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Abbott-Interfast is an ISO Certified manufacturer / supplier of custom metal and standard fastener components.We have been in business since 1948. We are expanding our inside sales team for aggressive...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Director, Sales

    Director, Sales

    National Safety Council • Itasca, IL, United States
    serp_jobs.job_card.full_time
    Save lives, from the workplace to anyplace.The National Safety Council is America's leading nonprofit safety advocate.We focus on eliminating the leading causes of preventable injuries and deaths.T...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted