Account Manager

Looking for your chance to make a real impact

Firespring Nebraskas first Certified B Corporation is looking for an amazing human to join our team. Were known for providing marketing printing and strategic guidance to thousands of brands businesses and nonprofits in all 50 states and all over the world. Our mission is to accelerate client prosperity so we collectively do more good.

Please let us know if this position sounds like your dream job.

Job Description

We are seeking an energetic individual who brings excellent communication and organizational skills to join our customer service and sales team. As an account manager youll be the main liaison between print clients and Firespring team members. Were looking for someone that thrives in a fast-paced environment. Balance is one of your key characteristics as you anticipate and manage client needs while also encouraging team members to produce work that exceeds client expectations. A good day for you is one in which youve been rushing around moving mountains. You laugh in the face of obstacles because youre always up for the challenge and lets face it you totally love it.

You have mad skills in the detail department. Not that run-of-the-mill Im detail oriented blah blah blah. You do details on top of details as if its nobodys business AND YOU LIKE short you above-all recognize and are willing to go the extra mile to provide the very best customer service experience to our clients. Period.

You like Read on.

Tasks & Responsibilities

• Deliver on the Firespring Experience.
• Producing estimates for potential jobs.
• Entering job specifications into project management software.
• Managing the production and timelines of individual jobs.
• Guiding clients through the printing process with thorough communication and education.
• Use strong communication skills to translate the needs of the client into action.
• Retention of project-level accounts through exceptional customer service.
• Identify upsell and cross-sell opportunities and share with sales.
• Be the voice of the client with internal teams.
• Manage design details project deadlines and follow jobs from conception through completion to ensure that the clients vision is brought to life.

Qualifications

Compensation & Benefits

Ready to come aboard Lets make this happen.

While we genuinely appreciate your interest in employment with Firespring we can only respond to the most qualified candidates.

Firespring is an EEO / AA employer.

Required Experience :

Manager

Key Skills

Business Development,Cement Plant,Business Support,Data Analysis,ASP

Employment Type : Full-Time

Experience : years

Vacancy : 1