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Community Associate
Community AssociateUrban Office • San Antonio, TX, US
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Community Associate

Community Associate

Urban Office • San Antonio, TX, US
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Job Description

Community Associate, Urban Office

This position requires a proactive, detail-oriented individual with exceptional communication skills and a passion for fostering community engagement within the Urban Office environment.

Leasing

  • \tShow available space to potential members with expertise of the space.
  • \tMaintain meticulous lead tracking using Yardi Kube (coworking management software).
  • \tSubmit weekly detailed reports with property leasing summary.
  • \tThink creatively how to increase tour and lead count, whether it’s through offering deals or engaging the community more.
  • \tResponsively engage with prospective members via Urban Office website chats, calls, and emails.
  • \tOnboard members onto Yardi Kube platform efficiently and ensure new members are set up for billing.

Property Management

  • \tOversee day-to-day operations at locations as necessary.
  • \tFacilitate access control card setup for new members, mail personnel, and janitorial staff, while managing card removal and collection from departing members.
  • \tAddress maintenance requests submitted through Yardi Kube promptly.
  • \tMaintain cleanliness and functionality of kitchen facilities, including dishwasher operation, restocking kitchen supplies, and replenishing snacks.
  • \tManage inventory of office essentials such as printer paper, coffee cups, and soap.
  • \tEnsure TVs are operational and tuned to appropriate channels and control Sonos speakers in the space.
  • \tCoordinate conference room reservations for external clients and handle member requests for door signage.

    • Accounting

  • \tFacilitate rent collection via Yardi Kube.
  • \tProvide detailed receipts and descriptions to Urban Office's accountant for all credit card transactions.
  • \tForward vendor invoices promptly to Urban Office's accountant.

    • Member Engagement

  • \tOrganize and host monthly member appreciation events, from creating promotional materials to encouraging event attendance.
  • \tDevelop partnerships with local businesses and organizations to enhance the overall community experience and provide additional value to members.
  • \tContinuously seek opportunities to enrich the community by introducing new resources and amenities based on member feedback and evolving needs.
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    Community Associate • San Antonio, TX, US

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