Aftermarket Product Support Representative

Aftermarket Product Support Representative

OSW Equipment & Repair, LLC, a subsidiary of Federal Signal Corporation, is the largest truck body and trailer manufacturer in the Pacific Northwest. OSW's main facility is located in the Maltby area in Snohomish County. OSW has been in business for over 20 years and has branches in Edmonton, Canada and Tempe, Arizona. This position will be based out of our Tempe, AZ location.

As an Aftermarket Product Support Representative on our growing team, you are contributing to the success of the company by initiating, growing, and maintaining the outside parts sales portion of business, as part of the organization's Aftermarket Sales department. If you are bright, highly motivated, and a team player we encourage you to apply!

Duties / Responsibilities :

• Builds, maintains, and manages a customer base.
• Identifies and drives new sales leads based off market area and trends.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer loyalty through ongoing communication and relationship management; resolves any issues that may arise during and after the sales process.
• Collaborate with the OSW accounting department and the customer to resolve billing or payment issues.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Provides periodic territory sales forecasts.
• Plans and completes an efficient sales route for the day which includes any necessary deliveries or pickups.
• Maintains basic records of truck condition, maintenance, and mileage.
• Attends industry related functions and promotes parts sales.
• Performs other related duties as assigned.

Required Skills / Abilities :

Education and Experience :

Physical Requirements :

Additional Job Information :

Benefits :

OSW Equipment & Repair is the largest truck body and trailer manufacturer in the Pacific Northwest and has been in business for over 20 years. OSW Equipment & Repair manufactures products for the construction, transportation, industrial, and mining industries. OSW Equipment & Repair is a subsidiary of Federal Signal Corporation's Truck Bodies Equipment International group. For more information, visit www.oswequipment.com.

Federal Signal Corporation (NYSE : FSS) provides products and services to protect people and our planet. Founded in 1901, Federal Signal is a leading global designer and manufacturer of products and total solutions that serve municipal, governmental, industrial, and commercial customers. Headquartered in Oak Brook, IL, with manufacturing facilities worldwide, the Company operates in two groups : Environmental Solutions and Safety and Security Systems.

The Company is an equal opportunity employer. Qualified applicants will not be discriminated against on the basis of, and will receive consideration for employment without regard to, race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, status as a protected veteran, or any other protected category, characteristic, or trait under applicable law. If you require reasonable accommodation in the application process, call Human Resources at 360-217-2426. All other applications must be submitted online.