Information Technology Project Manager (San Antonio)TriQuest • San Antonio, Texas Metropolitan Area, US
Information Technology Project Manager (San Antonio)
TriQuest • San Antonio, Texas Metropolitan Area, US
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job_description.job_card.job_descriptionHigh School Diploma / GED 5+ years job-related experience, including financial institutions & data analysis 4+ years with ITSM tools ITIL Strategic Leader certification (required) PMP certification within 3 years of hire Team leadership experience Advanced data analysis, trend identification, reporting Expertise in ITIL / ADKAR change management methods Proficiency in Excel, Power BI, or similar tools Strong communication, presentation, and organizational skills Ability to train in analytics Adaptable, proactive problem-solver
IT Change Management Project Manager
Location : Hybrid (San Antonio)
Term : Full-Time
Eligibility : Must reside and work from home in San Antonio / Austin, Texas
Role Overview
Seeking an experienced IT Change Management Project Manager to lead the Problem & Change Management team within the PMO. This servant-leadership role ensures IT service stability, reliability, and continuous improvement while minimizing risk and disruption.
Key Responsibilities
- Lead & coach analysts : onboarding, growth plans, performance reviews
- Develop & maintain processes for Problem and Change Management
- Review RCA & metrics for accuracy and completeness
- Facilitate meetings : Major Incidents and Change Control Board
- Track / report KPIs with senior leadership
- Manage compliance projects and regulatory initiatives
- Support operations and provide coverage as needed
- Adapt to evolving duties as assigned
Required Qualifications
Skills & Competencies
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Information Technology Project Manager • San Antonio, Texas Metropolitan Area, US
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