Customer Success Manager (Portuguese / English Bilingual)

Job Description

Customer Success Manager (Portuguese / English Bilingual)

City of Indstry, Santa Fe Springs

Requisition ID : 52808

If you are a current employee click here to apply.

Job Description

At Sealed Air, we are in business to protect, to solve critical packaging challenges, and to make our world better than we found it. The Customer Success Manager plays a key leadership role in delivering that mission - driving customer satisfaction, retention, and growth within our Protective Packaging business.

This position leads a team of Customer Success Partners responsible for ensuring exceptional customer experiences, proactive engagement, and operational excellence. You will develop your team, foster cross-functional collaboration, and champion a customer-first mindset that drives long-term success for both our customers and Sealed Air. This position is located at our Santa Fe Springs, CA office and is expected to be in office 4 days per week.

Team Leadership & Development

• Lead, coach, and develop a high-performing team of Customer Success Partners.
• Foster a collaborative, customer-centric, and results-oriented culture.
• Provide continuous feedback, mentoring, and career development support.

Customer Success & Relationship Management

Cross-Functional Collaboration

Ensure Operational Excellence

Lead Change & Continuous Improvement

What You Bring :

Qualifications

Join us at Sealed Air - where your leadership will shape how we serve our customers and protect the world around us.

Salary Range : $81,900 - $122,800

The range disclosed complies with applicable state and local pay transparency laws. Offers within this range will be determined by considering relevant factors including education, experience, and internal alignment. This position may also be eligible for annual performance bonuses and other incentive programs. Sealed Air offers a competitive benefits package that includes health, dental, vision, 401(k), paid time off, and other benefits designed to promote well-being.

Information at a Glance

WHY WORK AT SEALED AIR?

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air's global resources and expertise.

Corporate sustainability - it's about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success - meeting our customers' needs. At Sealed Air it's more than a goal, it's an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.