Web Chat OperatorEagle Bend Manufacturing • Portland, Texas, USA
Web Chat Operator
Eagle Bend Manufacturing • Portland, Texas, USA
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionHigh school diploma or equivalent. Proficient in using web chat and customer service software. Strong written communication skills and attention to detail. Ability to multitask and manage time effectively. Problem-solving skills and a customer-oriented mindset. Availability to work flexible hours.
Eagle Bend Manufacturing is seeking a dedicated Virtual Web Chat Operator to handle customer inquiries and support via our online chat platform. Join our team to provide exceptional customer service and ensure a seamless user experience.
Responsibilities :
- Respond promptly and professionally to customer inquiries through the web chat platform.
- Identify and escalate complex issues to the appropriate department for resolution.
- Maintain detailed records of customer interactions and transactions.
- Ensure customer satisfaction by providing accurate and timely information.
- Collaborate with team members to improve customer support processes.
Requirements :
Key Skills
Forklift,Calipers,Basic Math,Heavy Equipment Operation,Math,Packaging,Mechanical Knowledge,Paving,Fireworks,Clamp Truck,Excavator,Manufacturing
Employment Type : Remote
Experience : years
Vacancy : 1
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Chat • Portland, Texas, USA
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