Office Manager

Office Manager

The Office Manager is responsible for managing daily operations of the office, personnel management and ensuring policies and procedures are followed. The Office Manager leverages administrative and clinical knowledge to coordinate efficient operations management.

Manages day to day practice operations; administers policies and procedures

• Oversees office financials and promotes the most efficient use of office resources / budget; dispenses / reconciles petty cash
• Oversees staff scheduling, time and attendance, including vacations, sick / personal time, etc.
• Regularly assesses staffing requirements; interviews, hires and trains new employees as necessary
• Ensures staff are familiar with job requirements, expectations, and safe and proper use of facilities and equipment
• Conducts annual employee performance reviews; provides ongoing coaching and mentorship
• Facilitates regular departmental and office staff meetings
• Promotes professionalism and superior customer service from all levels of staff; develops process improvements on a regular basis
• Manages accurate filing and organization of patient accounts / demographics
• Ensures compliance with federal / state / local regulations (HIPAA, OSHA, etc.)
• Regularly interfaces with staff, physicians, patients, and other stakeholders
• Keeps abreast of industry best practices and pursues continued education
• Performs other duties as assigned

Education : High School Graduate or General Education Degree (GED). BA / BS degree preferred

Experience : 3+ years experience in a management role preferred; healthcare office experience required

An office environment with a controlled atmosphere. Possible exposure to staff or patients with communicable diseases and blood borne pathogens.