Program Manager - Adventure LeadershipUniversity of Michigan • Ann Arbor, Michigan, US
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Program Manager - Adventure Leadership
University of Michigan • Ann Arbor, Michigan, US
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job_description.job_card.job_descriptionRecruit, hire, train, supervise, and evaluate Adventure Leadership student and non-student staff, facilitating staff orientation and program training while providing ongoing evaluation and regular feedback to direct reports. Provide guidance, coaching, and mentorship to student and non-student staff, ensuring the recruitment, hiring, and development of student programming staff align with departmental goals. Additionally, ensure that all direct reports represent the department positively in student and client programming. Ensure operational compliance with Department, Division, and University policies. Manage bi-weekly temporary staff payroll throughout the fiscal year, and monitor the University Work-Study Program. Purchase and maintain program inventory, following compliance with University Purchasing guidelines Review and process refunds based on refund policies. Track program statistics to assist with the overall analysis of M Recreation operations and the Adventure Leadership program. Provide leadership for departmental initiatives, including staff training, risk management, sustainability planning, and student development goals; develop and enforce programmatic and departmental policies; ensure the development of students in all areas of supervision Serve on committees or work teams to support the Department, Division, and University; collaborate with University colleagues to represent the Department. Other responsibilities as assigned Bachelor's degree (BA / BS) Minimum of 2 years of experience in program management or curriculum development, design, and implementation (student employment, internships, or graduate assistantships may be considered). Experience developing, coordinating, or facilitating experiential education programs that include teambuilding and group development components. Experience as an outdoor or recreation guide, educator, manager, or facilitator, or professional experience in the outdoor industry. Demonstrated experience participating in and / or facilitating outdoor recreation activities such as biking, hiking, camping, and kayaking. First Aid / CPR / AED and Wilderness First Aid certifications (or the ability to obtain within 6 months of hire). If all certifications are not acquired within six months, employment may be terminated. Possession of a current Association for Challenge Course Technology (ACCT) Challenge Course Practitioner (CCP) or Challenge Course Manager (CCM) certification, or the ability to obtain within 6 months. If certification is not acquired within six months, employment may be terminated.
Summary
The Program Manager assists with the overall administration and leadership for Adventure Leadership programs within Michigan Recreation. This role is responsible for daily operations, long-term program development, and delivering high-quality, inclusive, and engaging adventure leadership experiences that support student learning, well-being, and community building. The Program Manager supervises staff, manages program budgets, ensures compliance with University policies and safety standards, and contributes to departmental and divisional initiatives. The position plays a critical role in furthering Michigan Recreation's mission to foster a healthy lifestyle through engagement, leadership, and active participation.
Responsibilities
Program Oversight (55%) :
- Lead the beginning-to-end event lifecycle, including the management of participant inquiry, program planning, program facilitation, program execution, and program debrief of Adventure Leadership programs (particularly Team programming), ensuring high-quality, inclusive offerings, schedules, events, and services that support departmental goals for student development, health, and well-being, and meet the diverse needs of the University of Michigan (U-M) community.
- Assist with the strategic management of Adventure Leadership programs by monitoring trends and best practices to ensure offerings remain relevant and engaging. Responsible for assessment and data analysis to inform recommendations, strategic planning, and decisions about programs and events.
- Support the daily operations of gear rental, including the Bike Hub, bicycle education, rentals, maintenance, and sustainable transportation initiatives.
- Ensure compliance with departmental risk management and safety protocols.
- Collaborate with internal and external partners to expand access, participation, and innovation within the program area.
Staff Oversight (25%) :
Fiscal Oversight (10%) :
Leadership (10%) :
Required Qualifications
Modes of Work
Positions that are eligible for hybrid or mobile / remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the
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Program Manager • Ann Arbor, Michigan, US
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