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Learning and Development Senior Manager - Virtual
Learning and Development Senior Manager - VirtualAlight Solutions • Charleston, SC, US
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Learning and Development Senior Manager - Virtual

Learning and Development Senior Manager - Virtual

Alight Solutions • Charleston, SC, US
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Senior Manager Of Learning & Development

The Senior Manager Of Learning & Development is responsible for designing, developing, implementing, and evaluating employee development and global leadership programs. This role ensures end-to-end program management and alignment with organizational goals and collaborates across teams within and beyond Talent Development. The position leads a global team supporting leadership development initiatives and contributes to broader Talent and Learning & Development priorities.

Key Responsibilities

  • Conducts organizational learning needs analysis through consultation with leadership and HR, data analysis, and research.
  • Oversees the design, development, and maintenance of learning programs for the Alight India population and supports optimization across global teams.
  • Leads a team responsible for planning, designing, facilitating, and administering leadership development initiatives such as webinars, roundtables, workshops, and coaching sessions.
  • Evaluates existing learning programs and recommends improvements based on evolving organizational priorities.
  • Defines clear learning objectives and supports an environment that encourages continuous development.
  • Collaborates with internal experts and external partners to develop learning solutions aligned with business needs.
  • Manages and updates enterprise-level onboarding content and experiences in response to organizational changes.
  • Measures the effectiveness and ROI of learning initiatives using relevant metrics and data.
  • Oversees projects using sound project management practices, including stakeholder engagement, logistics, budgeting, and administration.
  • Keeps current with learning and development methodologies and trends to enhance organizational learning strategies.
  • Supports the development of a culture that values continuous learning.

Qualifications

  • Bachelor's degree in Learning & Development, Organizational Development, Human Resources, Industrial Relations, or a related field.
  • Strong facilitation, consulting, and interpersonal skills with the ability to build rapport across organizational levels.
  • Proficiency in Microsoft Office and learning content development tools such as Articulate and Camtasia.
  • Experience managing global learning programs across diverse regions.
  • Ability to manage multiple priorities and projects with flexibility and attention to quality in a dynamic environment.
  • Capable of working both independently and collaboratively.
  • Skilled in virtual facilitation tools such as MS Teams, including breakout rooms, polling, and whiteboards.
  • Demonstrated problem-solving, communication, and project management capabilities.
  • Proficient in evaluating learning data and providing actionable insights.
  • Detail-oriented with strong analytical thinking and organizational skills.
  • Commitment to professional growth and continuous learning.
  • Leadership Expectations

  • Strategic mindset with the ability to anticipate future skill needs and design scalable solutions.
  • Translates team and organizational priorities into actionable goals and outcomes.
  • Builds effective partnerships and communicates ideas clearly to gain alignment.
  • Demonstrates resilience and adaptability in a fast-paced environment.
  • Fosters a high-performing team culture focused on collaboration, innovation, and continuous improvement.
  • Supports organizational transformation and digital enablement through learning initiatives.
  • Preferred Qualifications

  • Certification in Adult Learning or Education.
  • Master's degree in Learning & Development, Talent or Organizational Development, Industrial Relations, or a related field.
  • CPLP or CPTM certification.
  • Experience in mentoring and coaching.
  • Certification in psychometric tools such as DiSC.
  • Experience

  • Minimum of 8 years of progressive experience in learning and development or organizational development.
  • Proven experience in managing global learning programs.
  • Experience leading direct or matrixed teams.
  • Skilled facilitator for both in-person and virtual learning sessions, with knowledge of adult learning principles.
  • Experience in instructional design using tools such as PowerPoint, Articulate, Captivate, and others.
  • Familiarity with assessment and psychometric tools.
  • Flexible Working

    So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 5 years in a row.

    Benefits

    We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

    Our Commitment To Inclusion

    We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

    Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans.

    Authorization To Work In The Employing Country

    Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

    Salary Pay Range

    Minimum : 90,000.00 USD

    Maximum : 123,000.00 USD

    Pay Transparency Statement : Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including but not limited to, a candidate's experience, education, certification / credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and / or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit : Wellbeing and Benefits Selector Page - Alight.

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    Manager Learning And Development • Charleston, SC, US

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