Account Manager - Excess Wholesale

Account Manager

We're determined to make a difference and are proud to be an insurance company that goes beyond coverages and policies. Working here means having every opportunity to achieve your goals and to help others accomplish theirs, too. Join our team as we help shape the future. This role will have a hybrid work schedule, with the expectation of working in an office three days a week (Tuesday through Thursday) in locations such as Chicago, IL, Scottsdale, AZ, Frisco, TX, Houston, TX, Morristown, NJ, Redbank, NJ, and New York, NY.

The Account Manager, as part of Global Specialty Operations, will serve as a critical partner to the Primary Casualty and Excess Casualty Wholesale underwriting teams. The individual focuses on service experience and book of business management, while also acting as a key contact for brokers and underwriters. This is an individual contributor role without supervisory responsibilities, also mentors and trains less experienced staff members and serves as the technical go-to person for the team and other functional / business partners. Individuals solve problems and make decisions while working independently and prioritizing a high volume of workload. Complexity of work varies from standard, routine tasks to more complex problem solving and analytical assignments. This role assists in developing / clarifying procedural guidelines, as appropriate, due to the comprehensive knowledge of the commercial lines business, products, and coverages possessed. Some project work may be assigned as needed. Strong communications skills are crucial. This position works in a team environment which can span multiple offices; however, the individual is expected to be able to exercise decision making skills and problem solving while working independently and prioritizing a high volume of workload. Complexity of work varies from standard, routine tasks to more complex problem solving and analytical assignments. Some project work may be assigned as needed.

Responsibilities :

• Renewal analysis / loss analysis and prepping entire account for renewal quotes
• Prepare and issue binders, policies, endorsements, and follow up for missing subjectivities
• Some rating analysis is required for renewal prep work and underwriting thought process
• Review and analyze endorsement requests, escalate issues as required, process endorsements
• Complete underlying policy analysis on each Excess policy and send for UW review (terms and conditions, exposures, general information, aggregates etc.)
• Serve as a point of contact for brokers and provide optimal customer service experience on behalf of the company
• Careful adherence to compliance standards and excellent maintenance of account files, underwriting documentation
• Participation in projects, as needed

Agency Management & Client Relations :

Underwriting Support :

Project / Backup Support :

Qualifications :

Compensation : The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency, and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is : $59,200 - $88,800.

Equal Opportunity Employer / Sex / Race / Color / Veterans / Disability / Sexual Orientation / Gender Identity or Expression / Religion / Age