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Hospitality Manager

The Hospitality Manager is responsible for overseeing the operations of the restaurant, ensuring high standards of service and food quality, and managing the overall guest experience. This role requires a proactive leader who can motivate and manage a team to deliver exceptional service and maintain a positive work environment.

Key Responsibilities :

• Manage daily operations of the restaurant, including staff scheduling, training, and performance management.
• Ensure compliance with health and safety regulations and maintain a clean and safe working environment.
• Develop and implement strategies to increase sales and customer satisfaction.
• Coordinate with kitchen staff to ensure timely and accurate food service.
• Handle customer complaints and resolve issues promptly to maintain high customer satisfaction.
• Prepare and manage budgets, control costs, and maximize profitability.
• Collaborate with other departments to ensure smooth operations and a positive guest experience.

Qualifications :