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Desktop Support Technician
Desktop Support TechnicianCynet Systems • Minneapolis, MN, United States
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Desktop Support Technician

Desktop Support Technician

Cynet Systems • Minneapolis, MN, United States
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Job Description :

  • Provide on-site technical support and troubleshooting for end-users' desktop and software issues.
  • Diagnose and resolve technical problems related to operating systems, applications including
  • Microsoft Windows and Microsoft Intune.
  • Communicate and work comfortably with customer executives and end users.
  • Collaborate with IT teams to escalate and resolve complex issues in a timely manner.
  • Document all support activities, including resolutions, in the ticketing system.
  • Ensure compliance with customer IT policies and procedures.
  • Manage incoming inventory as part of the project.
  • Reimage laptops to new version of image.
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Desktop Support Technician • Minneapolis, MN, United States

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