Chief Communications Officer

Job Number 4600312450 Start Date Open Date 06 / 12 / 2025 Closing Date 08 / 12 / 2025

General Definition of Work

The chief communications officer (CCO), under minimal supervision, performs senior level work with extensive decision-making discretion in developing, leading, and executing a comprehensive and strategic communications effort for multiple audiences that publicizes the district's educational programs, student-focused initiatives, strategic goals, and vision. This position also serves as communications counsel to the Superintendent, Board of Education, and Leadership Team. The CCO manages all aspects of the communications program, including, but not limited to strategic planning and advising, employee communications, website and microsites, publications, research, media relations, and crisis communication at the district and school levels. Employee is a member of the Superintendent's Executive Cabinet. Employee performs highly advanced and supervisory work to carry out Board of Education policies and procedures related to district communications and public information under the direction of the Superintendent.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary / Status

PG 14 / Full-time, 12 months

Reports To

Superintendent

Place of Work

The normal place of work is on the premises used by Charlotte-Mecklenburg Schools. Charlotte- Mecklenburg Schools reserves the right to require you to work at such other place(s) as it may reasonably require from time to time.

Essential Functions

• Adhere to all state, federal, and local laws, policies, and procedures
• Lead, manage, supervise, and evaluate assigned staff / programs in the district
• Establish and implement budgeting and fiscal management systems consistent with local, state, and federal requirements
• Develop and manage annual communication and marketing plan that supports the district's vision, goals, objectives, and accomplishments
• Serve as a strategic advisor to the Superintendent, leadership team, principals, and district staff regarding communications, community relations, and public relations, including forecasting potential ramifications, and implications / unintended consequences
• Create / manage crisis communication and assist with reunification, and emergency drills
• Provide support and direction to district departments and schools in the planning, preparing, formatting, publishing and dissemination of reports and other communications
• Oversee and facilitate special projects internally and externally as needed / required
• Oversee and facilitate employee recognition efforts as needed / required
• Serve as district spokesperson, fostering cooperative, professional relationships with media while building opportunities for engagement
• Develop and sustain cooperative relationships with community, employee, and public interest groups, seeking new ways to work collaboratively toward district goals / vision
• Craft and manage the district's communication messages through various traditional and digital means for both internal and external audiences, including social media, video content, written communications, and mass notification technology
• Contribute to the district's overall communications and branding efforts by ensuring continuity, consistency, and professionalism in all district publications / communications
• Complete local, state, or federal surveys and reports accurately and promptly
• Participate in professional development workshops and leadership training
• Facilitate and supervise professional development for staff
• Create an inclusive environment with positive communication
• Perform other related work as assigned or required

Knowledge, Skills, Abilities

Education and Experience

Special Requirements

# of Jobs 1.00 Teacher Scale N Minimum Educational Requirements Bachelors Term 12 Month Additional Job Information

Physical Requirements / Working Conditions

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