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HR Generalist (Field Focused People Partner)
HR Generalist (Field Focused People Partner)Booster • Tustin, CA, US
HR Generalist (Field Focused People Partner)

HR Generalist (Field Focused People Partner)

Booster • Tustin, CA, US
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HR Generalist (Field Focused People Partner)

The HR Generalist plays a pivotal, hands-on role supporting Booster's Operations and People teams. You'll spend much of your time in the field - listening, problem-solving, and supporting frontline teams - while also identifying ways to make our systems smarter and more efficient.

This role starts as a doer : resolving teammate issues, supporting onboarding, and driving compliance. Over time, success means reducing friction by designing repeatable processes and standard work - the essence of BBS. You'll help transition the HR function from reactive to proactive through structured problem-solving and daily management.

Key responsibilities include :

  • Support Field Teams Directly (Gemba Leadership) : Serve as the primary People Partner for frontline and operational teams.
  • Be physically present in the field to build trust, understand barriers, and support supervisors.
  • Support new hire onboarding and engagement through consistent, high-touch field presence.
  • Respond to and resolve teammate concerns, escalating issues thoughtfully and in alignment with Booster values.
  • Partner with operations leaders to align workforce needs with business goals.
  • Maintain compliance with all employment and labor laws at the state and federal levels.
  • Build Process & Drive Continuous Improvement :
  • Identify repetitive People issues and create standard work to address them. Partner with HR leadership to document and optimize processes (onboarding, leave administration, corrective actions, etc.).
  • Use BBS tools - such as 5 Whys and Pareto charts - to identify root causes and recommend improvements.
  • Develop dashboards or trackers to increase visibility and accountability for HR metrics (turnover, engagement, onboarding success).
  • Participate in process improvement and cross-functional problem-solving events focused on people systems.
  • Employee Relations & Compliance :
  • Manage teammate relations, investigations, and performance management coaching.
  • Support corrective action, attendance tracking, and progressive discipline processes.
  • Serve as a liaison between operations, safety, and HR to ensure adherence to policy and consistent documentation.
  • Support the administration of leaves of absence, workers' comp, and accommodations in partnership with the HR team.
  • Engagement & Retention :
  • Track morale and proactively identify engagement risks at the yard level.
  • Partner with site leaders to implement recognition and communication rhythms that reinforce culture.
  • Facilitate listening sessions and pulse checks to provide real-time feedback to leadership.
  • Support and coach leaders in building high-performance, values-driven teams.
  • Strategic Partnership :
  • Participate in Lean Daily Management (LDM) and Tier meetings to share people's insights and remove barriers to success.
  • Provide feedback loops from the field to shape Booster's People strategy.
  • Help translate organizational initiatives - like the Booster Business System, safety campaigns, and cultural programs - into practical frontline actions.
  • Partner with HR leadership to prepare and deliver updates for Weekly and Monthly Business Reviews (WBR / MBR).

What you bring :

  • 35 years of HR or People Operations experience within high-growth, hands-on environments such as logistics, transportation, manufacturing, or field operations.
  • Grit, resilience, and curiosity - you thrive in imperfect systems and see challenges as opportunities to improve.
  • A comfort level working in the field, after hours, and face-to-face with frontline teammates.
  • Experience managing employee relations and compliance in California and / or Washington.
  • Strong communication skills with the ability to translate HR policy into clear, actionable steps for frontline leaders.
  • Working knowledge of HRIS systems, Excel / Sheets, and an analytical mindset for identifying patterns and improvement opportunities.
  • Demonstrated success building trust, influencing leaders, and resolving issues at multiple levels of an organization.
  • A mindset aligned with BBS principles - continuous improvement, standard work, and problem solving at the root cause.
  • Education & Certifications :

  • Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience).
  • HR certification (PHR, SHRM-CP) a plus but not required.
  • Why Booster :

  • A company that builds systems around people, not people around systems.
  • Hybrid, field-centric role with direct visibility into leadership and operational decision-making.
  • Medical, dental, vision, life insurance, and equity participation.
  • Unlimited PTO and flexible work options.
  • Career pathways into leadership or HR business partnering aligned to BBS principles.
  • Success looks like :

  • Within 36 months : You're embedded in your assigned region, known by name, and trusted as the go-to for People support.
  • Within 612 months : You've eliminated recurring escalations by implementing process improvements and visual management tools.
  • Within 1218 months : You're helping drive a self-sustaining, continuous-improvement rhythm in HR operations aligned with Booster's growth.
  • Salary Range : $78,000 to $88,000 plus Booster equity

    What makes Booster different?

  • Committed to Equity and Inclusion and you'll notice it in our process
  • Medical, dental, vision, disability and life insurance coverage for employees
  • Unlimited PTO
  • Stock Options at a fast-growing startup with strong VC backing
  • Booster does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

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    Hr Generalist • Tustin, CA, US

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