Account Manager

Account Manager

Anzen is seeking a skilled Account Manager to oversee a book of Executive Risk insurance and professional liability, reporting directly to the VP of Insurance Operations. The role involves collaboration with various cross-functional teams including sales, marketing, technology, finance, and others. At Anzen, we leverage AI and automation to provide the best coverage options quickly and efficiently.

What You'll Be Responsible For :

• Own and manage independently a book of Executive Risk insurance and Professional Liability, including Directors & Officers, Employment Practice Liability, Fiduciary, Errors & Omissions, Crime, etc.
• Partner strategically with wholesale brokers to ensure our book's retention / renewal rate remains above 85%.
• Aim for an NPS score of at least 95% by being the first responsive and primary contact for our retail broker partners and their clients to provide excellent services on their policies placed through Anzen.
• Be an integral partner with our carrier partners so that collectively, we can analyze and negotiate for the most comprehensive and competitive insurance options.
• Be curious about different industry trends and evolving markets to act as an expert for our retail broker partners and their clients.
• Be responsible for owning post-binding activities and policy delivery once a sale is closed.
• Handle account maintenance work such as endorsement, cancellation, etc. throughout the policy's lifecycle.
• Train, delegate, and provide feedback on repetitive tasks to BPO support such as loss runs when needed.
• Be an internal beta user and provide proactive feedback on new product features, including Anzen's use of AI and workflow automation.

Qualifications :

$75,000 - $100,000 a year. Base salary is determined by various factors, including market data, location, internal equity, domain knowledge, experiences, and skills. Apply; our team prioritizes talent.

Why Join Anzen :

Company Culture :

Anzen believes the world of work is fundamentally different in the new post-Covid environment. We are committed to supporting a diverse and hard working team that puts in the necessary time but also desires balance between health, family, and work. We fully embrace remote work lifestyles while centering our weeks around Pacific Standard Time (PST) with a general orientation to San Francisco as the geographic HQ.