Refugee Employment Counselor

Job Description

If you like working with people and helping them be successful, this is the job for you. The Department of Workforce Services (DWS) is looking for three skilled and motivated individuals to fill R efugee Employment Counselor  positions.

Workforce Specialist II - may be filled as Workforce Services Specialist II if an applicant currently in this position is selected. Salary Range $19.79 - $34.99.

Career Mobility  - may be filled as a 2-year career mobility if a current DWS employee is selected.

Principal Duties

Refugee Employment Counselors deliver a broad range of services to assist case managed refugee customers, job seekers and their families to resolve barriers and increase skills in order to obtain and maintain employment. Services are focused on individual and family needs and may be provided one-on-one or in group settings. These services typically include :

• Assessing of refugee customer and family situations to identify barriers to self-sufficiency, employment, training and income goals.
• Utilizing motivational interviewing techniques to create a supportive environment.
• Developing employment plans with activities leading to achieving goals and / or work readiness, as well as monitoring and evaluating employment plans activities and progress.
• Utilizing labor market information, local resources, referral to community partners and employers to assist customers in meeting their goals.
• Assessing needs and educating customers about DWS programs, policies and services.
• Providing assistance in the application for temporary assistance programs (Food Stamps, Financial, Medicaid, Child Care, and Unemployment Insurance).
• Visiting homes when needed to establish relationship, increase rapport, problem solve, engage or re-engage the customer.
• Assisting customers with resume creation, networking, mock interviewing and job searching with technology.

The Ideal Candidate

The ideal candidate for this position is someone who has :

Preference

Preference may be given to applicants fluent in a 2nd language.

Why You Should Join Our Team

Besides working for a fantastic agency that is dedicated to helping the citizens of Utah, you will receive great health and retirement benefits. Click here to view a summary of benefits we offer. We also provide generous paid time off so you can spend more time with your family and have a positive work-life balance.

The Agency

We strengthen Utah’s communities by connecting the workforce to new opportunities and providing services to individuals and families in need. Today, more than 2,200 Workforce Services employees assist individuals in preparing for and finding jobs, meeting workforce needs of Utah businesses, administering temporary assistance, and providing economic data and analysis. Through a collaborative approach, the department has served millions of Utahns and has become a leader on several statewide initiatives. These include intergenerational poverty, homelessness, affordable housing, supporting refugees, helping rural communities, serving veterans and individuals with disabilities, and getting Utahns trained and back to work. To learn more about Workforce Services, click here.

DHRM rules regarding promotions and transfers apply to current state of Utah employees.

Supplemental Information