Chief Quality Officer - Exempt

OPEN UNTIL FILLED

Contra Costa Health Services is looking for a seasoned, dynamic, and results‑driven individual to serve in the capacity of Chief Quality Officer. This opportunity is part of an organization that strives to improve the health and wellbeing of all residents of Contra Costa County. With responsibility for the overall operations of the Safety and Performance Improvement program, you will play a vital role in the organization’s continuous improvement initiatives to ensure that our patients continually receive quality care. The successful candidate will have expert knowledge of complex health care systems, the ability to communicate effectively with various internal and external customers, excellent writing and oral presentation skills, strong leadership skills, and the ability to respond to sensitive matters appropriately, quickly, and succinctly.

Contra Costa Health is the largest county department in Contra Costa County with over 5,100 employees. Our mission is to care for and improve the health of all people in Contra Costa with special attention to those who are most vulnerable. We provide services through nine operational areas : Behavioral Health, Contra Costa Health Plan, Emergency Medical Services, Environmental Health, Hazardous Materials, Health, Housing & Homeless Services, Public Health, Contra Costa Regional Medical Center, Health Centers and Detention Health.

Typical Responsibilities

Develops, implements, and evaluates the organization’s continuous quality improvement initiatives and activities.

Develops goals and objectives for the division.

Establishes continuous and accountable processes for measuring and improving the quality and appropriateness of patient care services.

Ensures a safe patient environment and adherence to safety practices.

Develops and maintains strong collaborative relationships with organization‑wide divisions and members of the medical staff to ensure open communication and the sharing of information.

Serves as the quality liaison between the Contra Costa Regional Medical Center, Health Centers, and the Contra Costa Health Plan.

Education

Possession of a Masters Degree from an accredited college or university with a major in Business Administration or a health related field.

Experience

Four years of full‑time experience in an administrative capacity in a health care system with at least two years experience in performing duties related to continuous quality improvement.

Substitution

Possession of a Bachelor’s Degree from an accredited college or university with a major in Business Administration or a health related field, and two additional years of qualifying experience may substitute for the Masters Degree.

Selection Process

Application Filing and Evaluation :

Interested individuals should submit an online application and provide all required documentation to be considered.

Those candidates deemed most qualified will be invited to interview.

This position is exempted from the merit system and will not follow regular County recruitment and selection procedures. Not all applicants will be invited to participate in the evaluation and interview process.

Conviction History

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

Disaster Service Worker

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker‑related training as assigned, and to return to work as ordered in the event of an emergency.

Equal Employment Opportunity

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category.

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