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Technical Service Representative
Technical Service RepresentativeAkzoNobel • High Point, NC, US, 27260
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Technical Service Representative

Technical Service Representative

AkzoNobel • High Point, NC, US, 27260
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About AkzoNobel

Since , we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

© Akzo Nobel N.V. All rights reserved.

Let's paint the picture of this role :

Are you passionate about delivering top-notch technical service and building strong customer relationships? As a Technical Service Representative – Marine & Protective, you’ll play a pivotal role in advising on paint applications and ensuring that our products meet the highest standards. With a dynamic customer base that spans civil and commercial sectors—including ship owners, marine consultants, and engineering contractors—you’ll be at the forefront of our mission to provide exceptional service and expertise. Based in Belgium or the South Netherlands, this is your opportunity to make a real impact in a global organization.

Responsibilities

  • Provide expert advice on paint specifications, application recommendations, and inspection procedures to ensure compliance with standards.
  • Act as the liaison between AkzoNobel, the Account Executive, customers, and contractors.
  • Prepare all relevant documentation prior to customer meetings and project initiation.
  • Conduct on-site inspections and maintain a daily logbook of all site and project activities.
  • Complete reports promptly and accurately, ensuring clarity and detail.
  • Coach and train Technical Service Representative colleagues as needed.
  • Support product testing and trials as required.
  • Adhere to AkzoNobel’s HSE rules and represent the company’s position in case of disputes.
  • Issue disclaimer letters when necessary and always uphold professionalism and ethical conduct.

What do you need to be successful in this role :

  • At least 3 years of experience in technical service, applicator supervision, or quality control.
  • Solid technical knowledge of marine and protective coating products.
  • Familiarity with surface preparation methods and coating application techniques.
  • Strong attention to detail to ensure compliance and quality.
  • Proven ability to make independent decisions and manage your workload effectively.
  • Excellent communication, interpersonal, and conflict resolution skills.
  • Proficiency in IT tools such as Outlook, Word, and Excel.
  • Fluency in English (essential).
  • Certifications such as NACE or FROSIO (level 3) are highly desirable.
  • Full EU driving license.
  • What do we offer in return :

  • Above-average annual holidays : 46 days off.
  • Participation in the AkzoNobel pension plan.
  • 13th month
  • Travel expenses to and from work.
  • Opportunities for ongoing education and professional development.
  • Access to events and networking platforms.
  • Paint with a discount for your personal projects.
  • Company car
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    Technical Service Representative • High Point, NC, US, 27260

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