Talent.com
Restaurant Manager
Restaurant ManagerDunkin' • Raleigh, NC, US
Restaurant Manager

Restaurant Manager

Dunkin' • Raleigh, NC, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Restaurant Manager Position

We are looking for a Restaurant Manager to help manage our Dunkin' Team!

A Restaurant Manager is responsible for providing strong, positive leadership to his / her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin' Donuts standards, franchisee standards and in compliance with all applicable laws.

Responsibilities

Team Environment :

  • Hire, train and develop their employees
  • Communicate job expectations to their employees
  • Plan, monitor, appraise and review their employees' job performance
  • Provide coaching and feedback; disciplines when appropriate

Operational Excellence :

  • Create and maintain a guest first culture in the restaurant
  • Ensure all shifts are appropriately staffed to achieve guest service goals
  • Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
  • Ensure Brand standards and systems are executed
  • Prepare and complete action plans; implement production, productivity, quality and guest service standards
  • Complete audits and implement plans to drive system improvements
  • Profitability :

  • Control costs to help maximize profitability
  • Execute all in-restaurant marketing promotions in a timely manner
  • Execute new product roll-outs including team training, marketing and sampling
  • Set sales goals and track results
  • Skills and Qualifications

    Great Focus :

  • Understands and exceeds guest expectations, needs and requirements
  • Develops and maintains guest
  • Displays a sense of urgency with guests
  • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
  • Resolves guest concerns by following Brand recommended guest recovery process
  • Passion for :

  • Sets and maintains high standards for self and others, acts as a role model
  • Consistently meets or exceeds goals
  • Contributes to the overall team performance; understands how his / her role relates to others
  • Sets, prioritizes and maintains focus on important goals
  • Reads and interprets reports to establish goals and deliver results
  • Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
  • Problem Solving and Decision Making :

  • Identifies and resolves issues and problems
  • Uses information at hand to make decisions and solve problems; includes others when necessary
  • Identifies root cause of a problem and implements a solution to prevent from occurring
  • Empowers others to make decisions and resolve issues
  • Interpersonal Relationships & Influence :

  • Develops and maintains relationships with team
  • Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
  • Encourages collaboration
  • Leads others; negotiates and takes effective action
  • Building Effective Teams

  • Identifies and communicates team goals
  • Monitors progress, measures results and holds others accountable
  • Creates strong morale and engagement within the team
  • Accepts responsibilities for personal and team commitments
  • Recognizes and rewards employee's strengths, accomplishments and development
  • Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
  • Conflict Management

  • Seeks to understand conflict through active listening
  • Recognizes conflicts as an opportunity to learn and improve
  • Resolves situations using facts involved, ensuring consistency with policies and procedures
  • Escalates issues as appropriate
  • Developing Direct Reports and Others

  • Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills
  • Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
  • Provides challenging assignments for the purpose of developing others
  • Uses coaching and feedback opportunities to improve performance
  • Identifies training needs and supports resources for development opportunities
  • Business and Financial Acumen

  • Understands guest and competition; translates and applies own expertise to address business opportunities
  • Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change
  • Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals
  • Understands, analyzes and communicates the key performance / profit levers and manages to these measures
  • Company Introduction

    Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular / decaf / flavored coffee, iced regular / decaf / flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.

    serp_jobs.job_alerts.create_a_job

    Restaurant Manager • Raleigh, NC, US

    Job_description.internal_linking.related_jobs
    Restaurant Manager

    Restaurant Manager

    The Capital Grille • Raleigh, NC, US
    serp_jobs.job_card.full_time
    For this position, pay will be variable by location.See additional job details and benefits below.The manager is responsible for leading department-level restaurant operations; models and demonstra...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Restaurant Manager

    Restaurant Manager

    Chuy's Tex Mex • Raleigh, NC, US
    serp_jobs.job_card.full_time
    For this position, pay will be variable by location.See additional job details and benefits below.Chuy’s is HIRING experienced Restaurant Managers!. Competitive Salary || Excellent Benefits || Diver...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Restaurant Manager

    Restaurant Manager

    Buttonwoods Restaurant Group • Raleigh, NC, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    A Restaurant Manager reports directly to the Restaurant General Manager.The primary responsibilities of the Assistant Manager include directly supervising the restaurant employees, managing operati...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Restaurant General Manager - Resort Blue Ridge Mountain | 80,000 - 85,000

    Restaurant General Manager - Resort Blue Ridge Mountain | 80,000 - 85,000

    Marvin Love and Associates • Raleigh, NC, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Confidential Resort Property | Southeastern U.A confidential, upscale mountain resort in the Southeast is seeking a strategic and service-driven. This high-impact role is equal in scope to the Execu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    REGISTERED NURSE - LIBERTY COMMONS OF JOHNSTON COUNTY

    REGISTERED NURSE - LIBERTY COMMONS OF JOHNSTON COUNTY

    Liberty Health • Benson, NC, US
    serp_jobs.job_card.full_time
    REGISTERED NURSE - LIBERTY COMMONS OF JOHNSTON COUNTY.Liberty Healthcare and Rehabilitation Services.We are currently seeking experienced an experienced". Assure quality nursing care for patien...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    STORE MANAGER IN ERWIN, NC

    STORE MANAGER IN ERWIN, NC

    Dollar General • Erwin, North Carolina, United States
    serp_jobs.job_card.full_time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Nurse RN - Behavioral Health

    Travel Nurse RN - Behavioral Health

    Trustaff • Dunn, NC, US
    serp_jobs.job_card.full_time
    Trustaff is seeking a travel nurse RN Behavioral Health for a travel nursing job in Dunn, North Carolina.Job Description & Requirements. As a Behavioral Health RN, also sometimes called a Mental...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Restaurant Manager - Franchise

    Restaurant Manager - Franchise

    Denny's • Raleigh, NC, US
    serp_jobs.job_card.full_time
    This job posting is for employment at an independently owned and operated franchise of Denny's.As a Restaurant Manager, you will never be bored. You will be responsible for making sure the restauran...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Restaurant Kitchen Manager

    Restaurant Kitchen Manager

    Golden Corral • Raleigh, NC, US
    serp_jobs.job_card.full_time
    Join Our Team At Golden Corral.Our franchise organization, Castaneda Corral, is currently seeking energetic, friendly individuals to join our team! At Golden Corral, we know that successful people ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Restaurant General Manager

    Restaurant General Manager

    ZAX LLC • Durham, North Carolina, United States, 27703
    serp_jobs.job_card.full_time
    As the team at Zaxbys expands, we're saving a seat for you!.To our guests, Zaxbys is more than just a place to eat – it's a place to have fun, spend time with friends, and enjoy great food.To our t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Restaurant Manager

    Restaurant Manager

    Delight Raleigh Management • Raleigh, North Carolina, United States, 27612
    serp_jobs.job_card.full_time
    Assists the General Manager in managing the operations and staff of a restaurant, including the execution of all Company policies, procedures, programs, and systems. Participates in the achievement ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Shift Manager

    Shift Manager

    Burger King - EYAS • Wake Forest, NC, USA
    serp_jobs.job_card.part_time
    serp_jobs.filters_job_card.quick_apply
    Restaurant #6563 - 12301 Capital Blvd.Part-time & Full-positions available!.Join EYAS Hospitality Group | Lead with Purpose | Grow with Us. Are you an experienced leader who's ready to make a re...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Hourly Managers

    Hourly Managers

    Smithfield's Chicken 'N Bar-B-Q • Wake Forest, NC, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Hourly Managers, Smithfield's Chicken 'N Bar-B-Q!.We are looking for experienced restaurant shift leaders who are motivated and are willing to work hard and lead by example! The ideal Smithfield's ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Restaurant Manager

    Restaurant Manager

    Dunkin' • Wake Forest, NC, US
    serp_jobs.job_card.full_time
    We are looking for a Restaurant Manager to help manage our Dunkin' Team!.A Restaurant Manager is responsible for providing strong, positive leadership to his / her team to deliver great and friendly ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Restaurant Manager

    Restaurant Manager

    LongHorn Steakhouse • Garner, NC, US
    serp_jobs.job_card.full_time
    For this position, pay will be variable by location.See additional job details and benefits below.Legendary leadership certifies that our food, service, people and atmosphere are the best.Our Resta...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Assistant Manager

    Assistant Manager

    Dairy Queen • Raleigh, NC, US
    serp_jobs.job_card.full_time
    To create positive memories for all who touch DQ.To oversee entire restaurant operations including financial performance, product production, inventory, personnel, sales, and marketing for the rest...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Restaurant Manager

    Restaurant Manager

    Bad Daddys Burger Bar • Raleigh, NC, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Bad Daddy’s Burger Bar is on the lookout for a Badass Restaurant Manager or Kitchen Manager to join our team!.Lucrative monthly, quarterly, and annual bonus plan. Paid Vacation, sick days, and paren...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Dialysis Clinical Manager Registered Nurse - RN

    Dialysis Clinical Manager Registered Nurse - RN

    Fresenius Medical Care • Lafayette, NC, United States
    serp_jobs.job_card.full_time
    PURPOSE AND SCOPE : Supports FMCNA’s mission, vision, core values and customer service philosophy.Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requireme...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted