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IT support resourceVBeyond • Charleston, SC, United States
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IT support resource

IT support resource

VBeyond • Charleston, SC, United States
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Roles and Responsibilities

  • Configure and maintain mobile scanners and label printers (Zebra).
  • Troubleshoot and resolve hardware malfunctions, connectivity issues, and print quality problems.
  • Maintain a spare inventory and manage hardware replacements.
  • Act as the first point of contact for IT-related Oracle, MES, and Scanner / Label Printer issues in the production area.
  • Work with vendors (Zebra) for warranty claims.
  • Log, track, and escalate Oracle / MES issues.
  • Identify recurring hardware failures and suggest improvements.
  • Collaborate with process engineers and IT teams to implement efficiency improvements.
  • Support IT audits related to hardware assets and configurations.
  • Maintain documentation for hardware configurations, IP mappings, and SOPs.
  • Support new system rollouts or upgrades related to scanning and printing technologies.

Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Information Technology

    • Industries

  • Information Services

    • #J-18808-Ljbffr

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