Financial Aid Advisor II - Federal Loans

Job Title

Financial Aid Advisor II - Federal Loans

Agency

East Texas A&M University

Department

Financial Aid

Proposed Minimum Salary

Commensurate

Job Location

Dallas, Texas

Job Type

Staff

Job Description

INSTRUCTIONS TO APPLICANT :

During the application process the "My Experience" page has a section provided "Attachments (Resume / CV, References, Cover letter, etc.)" to upload required documents.

• Use the Upload button to add each document.
• You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB.
• All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered.
• Incomplete or improperly submitted applications may be excluded from consideration.

Please provide the following documents :

If transcripts are from an international institution, it is the responsibility of the applicant to have the transcripts translated and evaluated by an approved credential evaluator.

Please do not withdraw your application in an attempt to upload a missing document. If you need assistance with this or any other matter, please contact us at HR.Hiring@etamu.edu.

SUMMARY :

The Financial Aid Advisor II - Federal Loans, under direction, serves as a subject matter expert for federal direct loan reconciliation, to include origination / disbursement error and NSLDS exception reports, such as : Over Loan Limits, Bankruptcies, and loan defaults. Responsibilities also include counseling students on their rights and responsibilities as borrowers of the federal loan programs and the effects of over borrowing, bankruptcies, and loan default as it relates to federal loan eligibility. Provides and promotes service excellence through courteous, informed, accessible and professional engagement. Counsels and corresponds with prospective, current and former students on matters pertaining to financial aid while also providing students with accurate information regarding the application process, including federal, state, institutional funds and loan programs.

As a proud member of the third-largest institution in The Texas A&M University System, ETAMU fosters a professional environment that supports career growth and academic excellence. With over 140 degree programs and a strong commitment to transforming lives through quality education, ETAMU offers a vibrant community of colleagues, leading-edge research opportunities, and outstanding resources for both students and employees..

ETAMU is a fast-growing public university with a strong reputation for academic excellence, research innovation, and student success. With over 140+ degree programs, a 20 : 1 student-to-faculty ratio, and nationally ranked online and graduate programs, ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community, cutting-edge research opportunities, and outstanding resources.

DUTIES & RESPONSIBILITIES :

MINIMUM REQUIREMENTS :

PREFERRED EDUCATION / SKILLS / EXPERIENCE :

Experience in organization, planning or in higher education preferred. A thorough and working knowledge of federal, state, and Texas A&M University- Commerce laws, regulations, practices and procedures pertaining to student financial aid a plus. A thorough and working knowledge of BANNER.

SUPERVISION OF OTHERS :

None

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and / or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity / Veterans / Disability Employer.