Technical Writer

Seeking a Technical Writer with a specialization in Network Technology and minors in Data Center operations and Digital Workplace solutions (Collaboration, AV, Contact Center). The ideal candidate has experience in Solution Architecture, RFP Responses, Product Design, and go-to-market strategies, translating complex technical concepts into clear and concise documentation. Responsibilities include developing user manuals, technical guides, and proposal content, ensuring accuracy and accessibility for diverse audiences. Strong communication skills and the ability to collaborate with engineers, product teams, and stakeholders are essential.

Responsibilities :

• Develop and maintain technical documentation for network, data center, and digital workplace solutions.
• Create network graphics and visual representations of architectures, workflows, and product designs.
• Prepare RFP responses, ensuring technical clarity and persuasive messaging.
• Collaborate with Solution Architects and product teams to translate complex technical concepts into digestible content.
• Support product design efforts by documenting specifications, workflows, and technical requirements.
• Develop go-to-market materials, including white papers, datasheets, and knowledge base articles.
• Create content around collaboration tools, AV setups, and contact center solutions to enhance digital workplace documentation.
• Ensure consistency and clarity in documentation by following industry best practices and style guidelines.
• Work closely with engineering, sales, and marketing teams to refine technical messaging and user-facing content.

Lead Technical Writer (aka Documentation Lead)

What they do

• Own the end-to-end documentation program for a project : plan, draft, and polish HLD / LLD narratives, runbooks / SOPs, ops guides, and client-visible deliverables.
• Run the review gates (editorial format / accessibility legal / risk / security stakeholder sign off) and enforce style, tone, and brand / citation rules.
• Manage templates, versioning, and publication in SharePoint / Confluence and track quality / usage KPIs.

Networking experience?

• Highly beneficial / near must have for the scope of this project as it speeds drafting, improves accuracy, and reduces back and forth with architects / engineers.
• Skills

Technical writing, Writing skills, run books, SOPs, Visio, network, data center, Technical documentation, Editing

• Job Type & Location

This is a Contract to Hire position based out of Los Angeles, CA.

• Pay and Benefits

The pay range for this position is $50.00 - $70.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)
• Workplace Type

This is a fully onsite position in Los Angeles,CA.

• Application Deadline

This position is anticipated to close on Nov 14, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.