Customer Experience Partner

Job Description

Job Description

Soligent is the largest pure play solar distributor in the Americas. At Soligent, we envision a world where solar isn't just the cleanest choice for power : it's the obvious choice. Our mission is to empower homeowners and installers with a tool-set that transforms the way the world produces energy. We do this by hiring talented people, empowering our team, and being mission driven. Soligent has been featured by the White House, Forbes, Wall Street Journal, The World Economic Forum, and the Atlantic among other publications. In this role, you will see and participate in the interworking of a high growth entrepreneurial large company in a sector that changes the world.

Why Soligent?

• You will be part of a vital team at the forefront of transforming how people use energy. Drive positive change in the world while working with the best and brightest. Our executives have built and led successful billion-dollar companies.
• We invest in you. You will learn the ins and outs of solar, be exposed to roles across the company, and receive quality training.

Why You?

At Soligent, the leading pure-play solar distributor in the US, we're seeking a highly skilled Customer Experience Partner (CXP) to lead and enhance our customer experience initiatives. In this role, you'll be responsible for driving customer satisfaction, loyalty, and retention through quoting activity and close cross-functional collaboration. You will ensure that our customers receive exceptional service throughout their journey, from initial contact to post-sales support. If you're passionate about delivering outstanding customer experiences and excel at managing complex processes, then we want you on our team.

Our ideal candidate will be responsible for the following :

PRIMARY RESPONSIBILITIES

QUALIFICATIONS

EDUCATION & EXPERIENCE

Applicants must have reliable availability for core Pacific Standard Time (PST) hours to collaborate with team members and customers.

Base Pay Range : $67,000 - $71,000 per year, plus eligibility to participate in our Sales Incentive Plan.

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