Front Desk Agent

Front Desk Agent

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services each customized to fit our clients unique needs. HMCs core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity honesty and open communication.

When choosing to work for a company HMC should be your first choice due to a well-deserved record of Honesty Professionalism Experience Innovation Flexibility Customer Service and most importantly Results.

HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.

We are currently searching for a Front Desk Agent for the TRAVELODGE / PENNYS DINER of CHEYENNE WY.

Why Work With Us

Its a fun company to work for!

We recognize efforts and reward results

Great benefits package including industry leading 401K

Promotional opportunities with a growing company

Responsibilities

Greet guests and manage check-ins and check-outs

Handle reservations cancellations and room assignments

Assist guests with questions directions and local recommendations

Address and resolve guest concerns professionally

Maintain accurate guest records and room key inventory

Support front desk operations as needed

Requirements :

Experience with an IHG branded hotel highly desired

Be able to manage time effectively complete required tasks on time

Knowledge of and ability to operate computer equipment and the reservations system.

Education & Experience :

High School diploma or equivalent required

Stable work history required

Strong understand of Microsoft Office products (Excel Word Outlook)

Need to be a team player if you like to work on an island by yourself this wont be a good fit for you!

Must be able to convey information and ideas clearly

Must maintain composure and objectivity under pressure

Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary

Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by guests

HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.

Required Experience :

Unclear Seniority

Key Skills

Customer Service,Hotel Experience,Hospitality Experience,Computer Skills,Upselling,Medical office experience,Office Experience,Computer Literacy,Front Desk,Guest Services,Cash Handling,Phone Etiquette

Employment Type : Full-Time

Experience : years

Vacancy : 1