Airport Crewmember - PT

Airport Crewmember

As an Airport Crewmember, you'll play a crucial role in delivering exceptional customer service to Avelo's customers every day. As an Airport Crewmember, you'll fulfill key responsibilities in customer service and ramp operations to ensure the safe and on-time departure of Avelo flights.

Key Responsibilities

Customer Service

• Provide an exceptional customer experience by assisting customers through every step of their airport journey.
• Work in the lobby checking-in customers and baggage.
• Work at the boarding gate, boarding flights and assisting customers with questions.
• Work at the baggage claim, assisting customers with baggage irregularities, filing baggage claims, and answering questions.
• Assist customers with disabilities including pushback wheelchairs, handling assistive devices, and conducting on-board transfers, as required.
• Operate boarding ramps, jetbridges, and air stairs, where equipped.
• Other duties as required to provide exceptional service for our customers.

Ramp

Requirements

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies, changes in workload, etc.).