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Office Assistant
Office AssistantUPMC • Indianapolis, IN, US
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Office Assistant

Office Assistant

UPMC • Indianapolis, IN, US
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Office Assistant

Are you ready to make a difference in the lives of cancer patients? Look no further! UPMC Hillman Cancer Center is thrilled to offer an exciting opportunity for a full-time Office Assistant to support our Indiana medical oncology office. If you're passionate about efficient patient care, excellent communication, and contributing to a dynamic team, this role is for you.

Why Choose Us?

  • Meaningful Work : As an Office Assistant, you'll play a vital role in making and scheduling patient appointments, ensuring timely and efficient service.
  • Work-Life Balance : Enjoy a Monday-Friday daylight scheduleno evenings, weekends, or holidays!
  • Patient-Centric Approach : Assist patients both in person and over the phone, providing essential information and collaborating with various departments.
  • Ideal Candidate : If you have prior experience in an outpatient medical office, are comfortable with high call volumes, and have a knack for electronic medical records and medical terminology, we want to hear from you!
  • Make an Impact : Explore this opportunity and discover how you can positively influence the lives of others while building the career you've always dreamed of. Apply today!

Responsibilities :

  • Verify necessary information and records in the medical record and computerized scheduling system.
  • Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.
  • Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions / directions. Inform appropriate department / person of person's arrival performing appropriate check-in and check-out functions.
  • Maintain clean, orderly waiting area including beverage area and reading materials.
  • Prepare patient charts for upcoming appointments.
  • Answer telephone, screens calls, takes messages, and provides information.
  • Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
  • Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
  • Answer questions regarding patient appointments and testing.
  • Complies with all UPMC Health System policies and procedures. Maintain strict confidentiality related to medical records and other data.
  • Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection / reconciliation and other tasks.

    • Qualifications :

  • High school diploma or GED is required.
  • 1 year work experience, preferably in a medical office setting.
  • Knowledge of medical terminology preferred.
  • Word processing and computer experience preferred.
  • Licensure, Certifications, and Clearances : Act 34

    • UPMC is an Equal Opportunity Employer / Disability / Veteran

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