Business Consultant

Business Consultant

The Business Consultant will work in a fast-paced environment to identify and document customer business requirements. In this role, you are responsible for configuration, training, and consultation services for customers while they implement and optimize their adoption of symplr products.

Duties & Responsibilities

• Best practices champion and industry knowledge expert on symplr products
• Aligns the configuration of symplr products to meet the customer stated business requirements
• Schedule and facilitate online and onsite training courses on symplr products
• Provide customer deliverables which may include documenting and diagraming business processes, creating end-user training materials, data mapping documents and provide consultative recommendation
• Assist customers with the establishment of change management plans to include best practice consultation
• Work across the symplr implementation team to ensure customer deliverables align with desired outcomes
• Apply analytical and problem-solving skills to work, troubleshoot and resolve challenges as they arise
• Exercise discernment identify how to handle and escalate situations
• Take initiative to quickly learn evolving aspects of the role and products
• Evaluate implementation methodology and best practices regularly and provide recommendations for improvement
• Drive advancement across the organization (sales support, internal enablement, influence on product feature / capabilities, marketing, etc.)
• Other duties as assigned

Skills Required

Skills Preferred :

Qualifications Required :

Min USD $60,000.00 / Yr.

Max USD $90,000.00 / Yr.