Talent.com
Dir., Consumer Insights
Dir., Consumer InsightsYum! • Plano, TX, United States
serp_jobs.error_messages.no_longer_accepting
Dir., Consumer Insights

Dir., Consumer Insights

Yum! • Plano, TX, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

What You'll Be Serving Up :

You are a leader in the KFC US marketing organization, driving critical insights and special projects that shape innovative strategies, prioritize the voice of the consumer, and deliver breakthrough business outcomes. Your mission will be to ensure the consumer is at the center of all we do - gleaning critical insights to drive action for the organization.

Responsibilities

Here's How You'll Spice Things Up :

Owning KFC US' insights strategy and execution

  • Transform all aspects of the customer experience and marketing activations by setting and executing KFC US' insights strategy across market, consumer, marketing communications, digital, and sensory intelligence :

Consumer insights : Ensure KFC US stays consumer-centric, maintaining a robust view of our consumer segments, need states and preferences, etc. to drive our strategies, innovation, and positioning.

  • Market Intelligence : Maintain brand relevance through effective competitive and market analysis to assess peer strategies, industry trends, disruptive forces, etc.
  • Integrated Marketing Communications Analytics : Enhance understanding of our brand health and outcomes by evaluating campaign effectiveness, investments, and impact.
  • Sensory : Shape food innovation by sharing sensory insights that create craveable new concepts and drive customer delight.
  • Digital : Drive growth in our digital channels as a thought partner to guide insight-driven execution by our digital marketing teams.
  • Optimize ROI across spending on research and insights initiatives by fostering highly productive relationships with vendors, building vendor capability, and managing the annual research and tracking budget.
  • Driving special projects (e.g., Project Lasso) that transform our brand experience

  • Cultivate delightful guest experiences and happier restaurant team members by driving Project Lasso, including supporting a simpler menu, streamlined operations, and better technology.
  • Infusing insights across the organization and orchestrating consumer-centric work across function

  • Inform KFC US' broader strategy by transforming consumer insights into actionable business decisions and planning recommendations (e.g., AOP, marketing plan).
  • Drive organizational alignment by presenting consumer-focused insights in compelling and actionable formats to senior leadership and franchisees.
  • Leading and inspiring your team

  • Inspire and cultivate a high-performing team by communicating clear results-oriented expectations, mentoring and equipping the team with resources to meet objectives and grow their careers at KFC US.
  • Qualifications

    What You Bring to the Table :

  • Education :
  • Bachelor's degree in Business, Marketing, or related field required; MBA preferred.

    Experience :

    12+ years of relevant work experience with Bachelor's, 10+ years with Master's.

  • Experience in a senior Marketing position for a consumer products company ($500M+ in size) preferred.
  • Experience working with external agencies, market research firms, and consultancies preferred.
  • Skills :

  • Exceptional ability to build, lead, and inspire a high-achieving team to achieve company objectives.
  • Excellent oral and written communication and negotiation skills to influence and drive action from stakeholders; ability to present effectively to executive leaders.
  • Strong analytical skills to leverage data-driven insights to inform business decisions.
  • Exceptional project management capabilities, including overseeing and delivering great outcomes in a fast-paced environment.
  • Outstanding ability to shape and execute strategic visions that align to broader organizational goals.
  • Steadfast ability to empathize and serve the needs of downstream stakeholders, particularly customers, while balancing company priorities.
  • Mindset

  • Relentless in the pursuit of excellence and maintaining high standards.
  • Resourceful and adaptive in ambiguous situations with a proven ability to operate "in the grey."
  • Resilient in the face of obstacles and persistent in driving towards results.
  • Thrive in a collaborative environment and excel at inspiring and developing team members.
  • Salary Range : $165,000 to $185,000 annually + bonus eligibility + stock-based compensation. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.

    About Us

    KFC Corporation, based in Plano, Texas, is one of the few brands in America that can boast about having a rich, 60-year history of success and innovation. In fact, KFC is the world's most popular chicken restaurant chain and a division of Yum! Brands, the world's largest restaurant company.

    Yum! Brands, Inc., based in Louisville, Kentucky, has over 45,000 restaurants in more than 135 countries and territories and is one of the Aon Hewitt Top Companies for Leaders in North America. In 2018, Yum! Brands was recognized as part of the inaugural Bloomberg Gender-Equality Index. The company's restaurant brands - KFC, Pizza Hut and Taco Bell - are global leaders of the chicken, pizza and Mexican-style food categories.

    More important than our size is our commitment to breakthrough innovation and the success of our employees. We're proud of the unique culture we've built, one where everyone can be their best self, make a difference and have fun! We believe in our people, trust in their positive intentions, encourage ideas from everyone, and have actively developed a workforce that is diverse in style and background.

    serp_jobs.job_alerts.create_a_job

    Dir • Plano, TX, United States

    Job_description.internal_linking.related_jobs
    Director, Analytics Enablement

    Director, Analytics Enablement

    RAPP • Dallas, TX, United States
    serp_jobs.job_card.full_time
    RAPP Dallas is looking for a Director, Analytics Enablement to join our award-winning Marketing Sciences team.We are RAPP - world leaders in activating growth with precision and empathy at scale.As...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director Digital Solutions (Dallas)

    Director Digital Solutions (Dallas)

    Iron Mountain • Dallas, TX, United States
    serp_jobs.job_card.full_time
    We are seeking a Director of Digital Solutions to lead end-to-end content and workflow automation for both physical and digital assets. This leader will oversee a team of architectural and technical...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director, Asset Management Transformation (Hybrid & AI)

    Director, Asset Management Transformation (Hybrid & AI)

    Cross Country Consulting • Dallas, TX, United States
    serp_jobs.job_card.full_time
    A leading advisory firm is seeking a Director in Financial Services to enhance operations for asset managers and private equity firms. Responsibilities include leading projects, managing client rela...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Regional Sales Director : Cyber Talent Growth (Dallas / Austin)

    Regional Sales Director : Cyber Talent Growth (Dallas / Austin)

    nuKudo • Dallas, TX, United States
    serp_jobs.job_card.full_time
    A dynamic cybersecurity staffing company is seeking a Regional Sales Director in Dallas or Austin.This role involves driving new business, growing existing accounts, and providing tailored staffing...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    CONFIDENTIAL : Director of Cybersecurity

    CONFIDENTIAL : Director of Cybersecurity

    Genesis10 • Plano, TX, United States
    serp_jobs.job_card.permanent
    Director of InfoSec & Cybersecurity.This is a Direct Hire position.Only candidates available and ready to work directly as the Client's employee will be considered for this position.Candidates requ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Senior Tech Solutions Sales Director

    Senior Tech Solutions Sales Director

    Anblicks • Dallas, TX, United States
    serp_jobs.job_card.full_time
    A leading technology solutions provider is seeking an experienced sales professional with at least 5 years in direct sales and client relationship management. Key responsibilities include initiating...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Product Director Infrastructure Platforms, AIML Platforms Emerging Products

    Product Director Infrastructure Platforms, AIML Platforms Emerging Products

    JPMorganChase • Plano, Texas, USA
    serp_jobs.job_card.full_time
    Ignite your passion for product innovation by leading customer-centric development inspiring solutions and shaping the future with your strategic vision and influence. As a Product Director for Infr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Strategic Engagement Director, Data & Cloud Transformation

    Strategic Engagement Director, Data & Cloud Transformation

    Daman Inc • Dallas, TX, United States
    serp_jobs.job_card.full_time
    Daman Inc is seeking an entrepreneurial leader to drive client implementations and digital transformation initiatives.This role will involve strategic management of data initiatives, building relat...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Citi Commercial Bank - Mid Corp Relationship Manager, Digital Tech & Comms - Director

    Citi Commercial Bank - Mid Corp Relationship Manager, Digital Tech & Comms - Director

    Citigroup • Dallas, TX, US
    serp_jobs.job_card.full_time
    This is a Commercial Banker position on Digital Tech & Comms Team.The Software coverage universe consists of US headquartered corporates operating in the Digital Tech & Comms industry, generating a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    AI Product Strategy Director — Enterprise Solutions

    AI Product Strategy Director — Enterprise Solutions

    Ryan LLC • Dallas, TX, United States
    serp_jobs.job_card.full_time
    A leading global tax firm is seeking a Senior Director for AI Product Strategy in Dallas.This role involves driving transformative AI solutions, leading cross-functional teams, and ensuring the suc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Technology Director Governance, Risk & Compliance

    Technology Director Governance, Risk & Compliance

    SRS Distribution • McKinney, Texas, USA
    serp_jobs.job_card.full_time
    Protecting what matters most to our associates and consumers by securing our sensitive data and critical assets from current and emerging threats. At The SRS Cybersecurity consists of Architecture G...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Global Financial Crimes : Crypto Investigations Director (AVP)

    Global Financial Crimes : Crypto Investigations Director (AVP)

    Morgan Stanley • Dallas, TX, United States
    serp_jobs.job_card.full_time
    Global Financial Crimes : Crypto Investigations Director (AVP).Global Financial Crimes : Crypto Investigations Director (AVP). Be among the first 25 applicants.We are seeking someone to join our team ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Sr Director, Capture Management

    Sr Director, Capture Management

    AECOM • Dallas, TX, US
    serp_jobs.job_card.full_time
    Sr Director, Capture Management.At AECOM, we're delivering a better world.Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Consulting Director – Oracle Cloud Financials Applications

    Consulting Director – Oracle Cloud Financials Applications

    Infovity, Inc. • Dallas, TX, United States
    serp_jobs.job_card.full_time
    Consulting Director – Oracle Cloud Financials Applications.Infovity is a leading Oracle Cloud Applications consulting boutique firm specializing in delivering innovative and tailored solutions to o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director, AI-Driven Finance Transformation (Asset Mgmt)

    Director, AI-Driven Finance Transformation (Asset Mgmt)

    CrossCountry Consulting • Dallas, TX, United States
    serp_jobs.job_card.full_time
    A business consulting firm is seeking a Director for the Tech-Enabled Finance Transformation in Asset Management.The role involves leading client delivery, managing teams, and driving business deve...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Credit Risk Director : Data-Driven Strategy & Oversight

    Credit Risk Director : Data-Driven Strategy & Oversight

    Varo Money, Inc. • Dallas, TX, United States
    serp_jobs.job_card.full_time
    A leading fintech company in Dallas is seeking a passionate Credit Risk Director to oversee risk management in consumer lending. The ideal candidate will have extensive experience in credit risk man...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Client Director AT&T

    Client Director AT&T

    ServiceNow • Addison, Texas, USA
    serp_jobs.job_card.full_time
    You will produce new business with a defined set of ServiceNows largest existing accounts AT&T.You will oversee executive relationship management for assigned accounts and lead virtual teams in...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Director - Catastrophe Management Analytics

    Senior Director - Catastrophe Management Analytics

    Aon • Dallas, TX, United States
    serp_jobs.job_card.full_time +1
    Aon is looking for a Senior Director - Catastrophe Modeling - Boston, NYC, Bloomington, Atlanta, Dallas or Chicago.Senior Director of Catastrophe Risk Management. As part of the Catastrophe Manageme...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted