Organizational Change Management Specialist

Organizational Change Management (OCM) Specialist

The Organizational Change Management (OCM) Specialist carries out change management efforts across the university for a variety of HR projects and initiatives, focusing on the people impacted by changes to business processes, systems, technology, job roles, and organization structures. This role operates in a consultant capacity to facilitate change planning workshops such as readiness assessments and stakeholder analyses. The Organizational Change Management Specialist will bring stellar communications skills to partner with university communications and training development teams to develop and deliver effective communications and change plans that enable successful end-to-end HR projects and programs. This role will help enable USC's vision while championing USC's culture and values.

Minimum Qualifications :

• Bachelor's degree in business, psychology, communications, or another related field, or equivalent experience.
• Five or more years of experience in one or more of the following fields : human resources or organizational change.
• Knowledge of change management models and practices needed to quickly gain credibility within HR and university-wide.
• Experience working with or leading change councils and other stakeholders to identify roadblocks in change campaign delivery and implementation.
• Experience deploying global projects or programs focused on driving change and organizational effectiveness.
• Experience using change management methodologies / models to implement organization change initiatives.
• Knowledge of core learning and organizational development principles and leading practices in driving knowledge transfer and change.
• Ability to manage concurrent projects, prioritize competing assignments, and work under pressure with tight deadlines and frequent interruptions.
• Ability to exercise sound judgment in making decisions with minimal supervision and discretion with confidential information.
• Excellent written and verbal communications skills with the ability to produce quality copy on a tight schedule.
• Excellent interpersonal skills, emotional intelligence, and relationship-building abilities.
• Ability to work strategically and collaboratively across departments.
• Experience working in diverse, cross-functional teams.
• Excellent analytical skills and the ability to think strategically and creatively.
• Demonstrated data-driven mindset and instinct for extracting insights from metrics for informed decision-making.
• Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).

Preferred Qualifications :

Job Responsibilities :

The annual base salary range for this position is $117,383.71 - $129,000.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education / training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu . Inquiries will be treated as confidential to the extent permitted by law.