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Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team MemberLiam Porter - State Farm Agent • Overland Park, KS, US
Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Liam Porter - State Farm Agent • Overland Park, KS, US
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Benefits :

  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY :

I’ve been a State Farm agent for 12 years and currently lead a dedicated team of five professionals. We offer a supportive environment with flexible scheduling, growth opportunities, and sales bonuses to reward success.

I graduated from UCM and stay active in my community by serving on the board of a local nonprofit called Green Works and being a member of the Hibernians. Community involvement is important to me, and that same passion carries over into how we support our customers and team.

Our agency culture is built on genuine care and a commitment to helping our team members succeed. We focus on individual strengths and work to place people in roles where they can truly thrive. If you’re looking for a workplace that invests in your growth and helps you reach your full potential, this could be the perfect place for you.

ROLE DESCRIPTION :

As a Customer Service Representative - State Farm Agent Team Member with Liam Porter - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
  • QUALIFICATIONS :

  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
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    Representative State • Overland Park, KS, US

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