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Mitigation Manager
Mitigation ManagerPaul Davis Restoration • Northridge, CA, US
Mitigation Manager

Mitigation Manager

Paul Davis Restoration • Northridge, CA, US
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Mitigation Manager

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving Mitigation Managers the opportunity to become experts in the field through certifications and Paul Davis University.

Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider our Mitigation Managers are leading their teams to be first on site after disasters strike (i.e. floods, fires) and will be directing the mitigation crews to restore the property. You are essential to coordinate teams effectively and ensure that jobs are performed profitably.

Values :

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Vision :

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Mission :

To Provide Opportunities For Great People To Deliver Best In Class Results

Compensation and benefits :

  • $75,000 - $85,000 a year based on experience and certifications
  • Bonus based on profit performance
  • Leadership development - our company grows from the inside. If you are motivated to grow your career, ask about participation in our leadership development opportunities
  • Paid training
  • Health benefits
  • PTO, sick days, and holidays
  • 401k match
  • Company phone, laptop and assigned vehicle provided
  • Referral program
  • Great culture and team dynamic

Qualifications :

  • 3+ years restoration management experience required
  • Fluent in English, Spanish a plus
  • Proficiency with industry estimating software (Xactimate and Symbility) strongly preferred
  • Dedication to customer service
  • Ability to work nights / weekends and overtime as needed
  • Ability to lead others from diverse backgrounds
  • Desire to join a world-class team and contribute a positive attitude
  • Desire to continually learn new things
  • Valid driver's license with a clean record
  • Ability to pass a criminal background check / drug screen
  • Job responsibilities :

  • Ensuring the teams' performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning / re-installation services in accordance with Paul Davis and industry specifications.
  • Focus and dedication to providing excellent customer service.
  • Assist other team members when needed and foster a positive working relationship with other departments.
  • Be a great representative of our brand!
  • Ensure your crews are ready at all times and every morning to handle the day through a team huddle.
  • Meet clients and adjusters on site to assist in issue resolution and provide professional opinion.
  • Re-inspect job sites for quality control.
  • Issue resolution - be the point of contact for customers if they have any questions and / or concerns and resolve those in effective and timely manner.
  • Maintain inventory of clean, properly stocked and organized trucks along with all company equipment.
  • Be accessible by phone and participate in the on-call schedule.
  • We support and hire veterans and we are an equal opportunity employer!

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    Mitigation Manager • Northridge, CA, US

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