Student Assistant - ID Office

Major / Essential Functions

• Issue RaiderCards for faculty, staff and students, any other badges as needed.
• Provide exceptional customer service, will work on the frontline and be one of the main employees working with walk-in customers with various needs other than printing IDs.
• Demonstrates Active Listening : Consistently gives full attention to others during conversations; accurately interprets information, asks clarifying questions when necessary, and responds appropriately to ensure understanding and effective communication.
• Exhibits Social Awareness and Professionalism : Interacts courteously and effectively with a diverse range of individuals, including students, staff, and senior administrators. Maintains patience, composure, and professionalism in all customer service interactions, even in challenging situations.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral / Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.

About Lubbock : Referred to as the “Hub City” because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock’s Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.