Coordinator Referral Network - US Based Remote (Eastern Time Zone)

Membership Growth Specialist

Key Responsibilities :

• Proactively grow the membership base through strategic recruiting, targeted outreach, and marketing campaigns.
• Cultivate and maintain strong relationships with Referral Network members and Coldwell Banker branch offices to drive engagement, loyalty, and long-term value.
• Increase membership revenue by identifying upsell opportunities, implementing retention strategies, and promoting value-added services.
• Contribute directly to revenue goals by expanding the Referral Network and deepening member engagement.
• Serve as the primary point of contact for licensing requirements, membership benefits, compliance, and inquiriesdelivering timely, solutions-focused support.
• Leverage internal systems to manage membership data, track conversions, and optimize outreach efforts.
• Ensure accurate and timely processing of new memberships, renewals, and disassociations to support a seamless member experience.
• Conduct regular audits, reporting, and invoicing to maintain data integrity and uncover growth opportunities.
• Deliver exceptional customer service while managing a high volume of phone calls and emails with professionalism and efficiency.
• Stay current on real estate licensure laws and industry trends to ensure compliance and maintain a competitive edge.
• Maintain a consistently high level of activity, balancing multiple priorities, deadlines, and communications in a fast-paced, performance-driven environment.
• Communicate effectively across all channels, balancing responsiveness with relationship-building in a high-volume, fast-paced environment.

Qualifications :