Managed Inventory Innovation Director

Overview

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID : 18729

Employment Type : Full Time

Job Category : Vending Management

Work Location : Davidson, NC / Melville, NY / Southfield, MI

Brief Position Summary

The Director, Managed Inventory Innovation leads the strategy development and service offering definition for our Customer Managed Inventory Programs (Vending / VMI / CMI / Crib / Consignment). The role leads the transformation of MSC's customer managed solutions into a digitally intelligent platform that delivers predictive and scalable inventory solutions. The Director will help to unlock new revenue streams, improve customer retention, and position MSC as a digital-first solution provider. The Director will serve as a thought leader and change agent, driving cross-functional collaboration to deliver a scalable, data-driven inventory solution that differentiates MSC in the marketplace.

Desired Experience

The ideal candidate will have experience with product development and leading product development teams. Experience with ROI impact for full product portfolio and building 3-5 year product development strategies is also preferred.

Duties and Responsibilities

• Owns, develops, and executes product vision, strategy, and roadmap for MSC's Managed Inventory capabilities, aligned with MSC's digital transformation and customer-centric growth strategy.
• Lead, mentor, and develop a high performing team of product owners responsible for managed inventory platform capabilities, customer experience, and innovation delivery.
• Lead and design the deployment of next-gen managed inventory capabilities, including AI / MT driven demand forecasting, real-time inventory optimization, and IoT-enabled replenishment.
• Drive the integration of Managed Inventory data into customer systems and MSC platforms to enable real time visibility and automation.
• Manages third party partner contracts, Managed Inventory R&D, hardware, peripheral and product capability vision.
• Respected subject matter expert and thought leader in the Managed Inventory space, providing cross-functional insights on the benefits to customers through improved supply chain efficiency and cash flow optimization.
• Supports the integration of Managed Inventory Programs into eBusiness platforms for a cohesive customer experience.
• Measures the ROI impact for full product portfolio and delivers on annual productivity.
• Owns the deployment and effectiveness of Solutions Design tools to improve completeness and speed to market for item planning and installation.
• Enables the enterprise to increase revenues, decrease costs, and shorten the cycle time of revenue growth from contracts related to managed inventory programs.
• Develops strategy for engaging in new and expanding third-party partnerships.
• Works collaboratively with National Account (NAM) and Business Development (BDE) teams to win competitive bids with Enterprise Customers by clearly communicating MSC's Managed Inventory value proposition.
• Drives the adoption of new and existing Solutions capabilities by defining training and measurement goals.
• Intimately aligned with Sales Leadership to support Business Development needs as well as customer retention strategies and measurements of success.
• Responsible for directing Managed Inventory solutions sales, marketing, training & insight material in all media including MSCdirect.com, social media, MSC Training, Customer Training material and MSC Roadmap for Integrating Customers, etc.
• Performs all duties inherent in the role of an MSC Director including hiring, termination and review and development of associates.
• Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
• Participation in special projects and performs additional duties as required.

Qualifications

What You Need :

Bonus Points If You Have

Other Requirements

Compensation starting at $130,000 - $180,000 depending on experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate’s relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

Why MSC?

People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

Our Commitment to You

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family’s health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits : Your Future Benefits.

Equal Employment Opportunity Statement

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs / requirements known.

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