Talent.com
Staff Operations Data Analyst
Staff Operations Data AnalystSofi • Salt Lake City, Utah, United States
Staff Operations Data Analyst

Staff Operations Data Analyst

Sofi • Salt Lake City, Utah, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

About the Role

At SoFi, we’re on a mission to help our members achieve financial independence and reach

their goals — from owning a home to paying off debt to investing for the future. Our Operations

team is at the heart of delivering a world-class member experience.

We’re looking for a Staff Data Analyst to join our Operations Performance Management

team. In this role, you’ll turn data into insights and insights into action. You’ll help us understand

what drives performance, where we can improve, and how we can continue to deliver seamless

experiences to our members.

This role will report to the leader of Ops Business Intelligence and will work closely with our VP

of Operations. This is a highly visible role within SoFi’s data science and Business Intelligence

community and directly contributes towards key company goals and objectives.

What You’ll Do

  • Build and maintain agent scorecards, dashboards, reports, and KPIs that measure

operational performance and the member experience.

  • Conduct variance analysis, root cause investigations, and deep-dive studies to

    • identify opportunities for improvement.

  • Partner with Operations leadership to analyze performance drivers and develop

    • actionable recommendations that enhance efficiency and quality.

  • Translate data findings into clear insights and stories that influence strategic

    • decisions.

  • Collaborate with Product, Engineering, Data Science, and other partners to ensure

    • reliable data sources and scalable reporting infrastructure.

  • Promote a data-driven culture across Operations by empowering teams with tools,

    • training, and analytical best practices.

    What You’ll Need

  • Bachelor’s degree in Data Science, Statistics, Analytics, Economics, Engineering, or a

    • related field (Master’s preferred).

  • 5+ years of experience in data analytics, operations analytics, or business intelligence.
  • Advanced SQL skills and experience with visualization tools such as Tableau, Looker,

    • or Power BI.

  • Proven ability to perform root cause and variance analysis in operational settings.
  • Excellent communication skills — able to simplify complex data and influence non-

    • technical audiences.

  • Strong business acumen and a passion for improving member experiences through

    • data.

    Nice to Have

  • Experience in financial services, fintech, or contact center operations.
  • Familiarity with Python, R, or other analytical tools.
  • Knowledge of process improvement frameworks (Lean, Six Sigma, etc.)
    • serp_jobs.job_alerts.create_a_job

    Staff Analyst • Salt Lake City, Utah, United States

    Job_description.internal_linking.related_jobs
    Staff Operations Data Analyst

    Staff Operations Data Analyst

    SoFi • Salt Lake, Utah, USA
    serp_jobs.job_card.full_time
    At SoFi were on a mission to help our members achieve financial independence and reach.Were looking for a Staff Data Analyst to join our Operations Performance Management.This role will report to t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Staff Applied Scientist

    Staff Applied Scientist

    Relativity • Salt Lake City, UT, United States
    serp_jobs.job_card.full_time
    At Relativity, we're building a world-class Applied Science team to push the boundaries of intelligent systems in the legal domain. We're looking for a Staff Applied Scientist to join our team.Agent...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Administrative Assistant (Remote Position)

    Administrative Assistant (Remote Position)

    GOLD GATE • Lehi, Utah
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    Administrative Assistant (Remote Position).Part-Time : $18–$24 per hour.Full-Time : $20–$28 per hour.We are seeking a dependable and well-organized Remote Administrative Assistant to supp...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    DevOps Engineer

    DevOps Engineer

    Verisk • Lehi, Utah, United States
    serp_jobs.job_card.full_time
    We help the world see new possibilities and inspire change for better tomorrows.Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, mor...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Pipeline Compliance Analyst

    Senior Pipeline Compliance Analyst

    Questar Gas Company • Salt Lake City, UT, United States
    serp_jobs.job_card.full_time
    Enbridge's is looking for a Senior Pipeline Compliance Analyst.This role is a critical position within the risk management team to help ensure Enbridge Gas maintains safe and reliable pipelines by ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Analyst - Transportation

    Analyst - Transportation

    AmerisourceBergen Corporation (Cencora) • Salt Lake City, UT, United States
    serp_jobs.job_card.full_time
    Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Finance Director - AI Trainer ($50-$60 / hour)

    Remote Finance Director - AI Trainer ($50-$60 / hour)

    Data Annotation • Layton, Utah
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Investment Data Analyst

    Investment Data Analyst

    Addepar • Salt Lake City, Utah, United States
    serp_jobs.job_card.full_time
    Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addep...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director of Field Operations - Commercial Construction

    Director of Field Operations - Commercial Construction

    PJF Corp • Layton, UT, US
    serp_jobs.job_card.full_time
    Director of Field Operations - Commercial Construction.Are you ready to inspire teams, mentor future leaders, and drive lasting success? Step into the Director of Operations role at PJF Corp.Who Ar...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Principal Data Analyst

    Principal Data Analyst

    Bill • Draper, Utah, United States
    serp_jobs.job_card.full_time
    At BILL, we believe in empowering the businesses that drive our economy.By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Remote Opportunity - Explore Side Hustles & Earn Extra Income

    Remote Opportunity - Explore Side Hustles & Earn Extra Income

    Finance Buzz • Saratoga Springs, Utah, US
    serp_jobs.filters.remote
    serp_jobs.job_card.temporary
    FinanceBuzz is looking for everyday people to test-drive some of the most popular online money-making methods.This remote opportunity lets you earn extra income while reviewing real, flexible side ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Data Engineer

    Data Engineer

    Strider Technologies • South Jordan, Utah, United States
    serp_jobs.job_card.full_time
    Strider Technologies is on a mission to deliver strategic intelligence that enables faster, more confident decision-making for organizations around the world. As the leading strategic intelligence c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Remote Corporate Development Expert - AI Trainer ($100-$100 per hour)

    Remote Corporate Development Expert - AI Trainer ($100-$100 per hour)

    Mercor • Bountiful, Utah, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    UK / Canada / Europe / Australia-based • •Corporate Development Experts • • for a research project with a leading foundational model AI lab. You are a good fit if you : - Have • •at least 2 years of experience...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Data Analyst

    Data Analyst

    A&K Railroad Materials • Salt Lake City, Utah, United States
    serp_jobs.job_card.full_time
    A&K has sales offices, and a network of storage and distribution facilities strategically located throughout the United States. Together, these offices and inventory locations maintain an extensive ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    DevOps Engineer / Production Support Analyst

    DevOps Engineer / Production Support Analyst

    Mthree Recruiting Portal • Salt Lake City, Utah, United States
    serp_jobs.job_card.full_time +1
    DevOps Engineer / Production Support Analyst.Want to work in technology at an investment bank?.In-depth graduate training, ongoing support, opportunities at leading global employers – the Alumni gra...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Marketing Data Analyst

    Marketing Data Analyst

    Pdq • South Salt Lake, Utah, United States
    serp_jobs.job_card.full_time +1
    Before you apply, please note : .This is a hybrid role open to candidates within commuting distance of our South Salt Lake City headquarters. As a Marketing Data Analyst at PDQ, you will play a critic...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Data Analyst - Curriculum Analytics

    Senior Data Analyst - Curriculum Analytics

    Western Governors University • Salt Lake City, UT, United States
    serp_jobs.job_card.full_time +1
    If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Analyst, Revenue Operations

    Analyst, Revenue Operations

    MW Partner • Lehi, Utah, USA
    serp_jobs.job_card.full_time
    MW Partners is currently seeking a Analyst Revenue Operations to work for our client who is a global leader in multimedia and creativity software products. Support all activities related to but not ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted