Associate Director of Information Technology

Job Description

Here’s a Glimpse of the Job

This position is responsible for leading a team of approximately 12 Technology Services infrastructure and service desk specialists who support a unique and complex portfolio of vital utility and building services in support of TAMU’s missions. The individual who serves in this role works directly with Facilities & Energy Services (FES) technical directors and managers within 10 departments to ensure they deliver the highest quality services to their customers.

A typical day leading the Facilities & Energy Services technology team involves :

Leading, supporting, and mentoring the FES IT team.

Working closely with FES department supervisors to plan, coordinate, and support ongoing and future projects.

Daily financial management (tracking, forecasting, reconciliation, and reporting) of technology initiatives / expenditures.

Supporting daily operations in the following departments : Utilities & Energy Services; Building Access & Cameras; Facilities Analytics and Mapping; Facilities Management; Dining; University Architect; Grounds & Landscaping; Custodial Services; and Construction Services.

Coordinating with Technology Services enterprise teams who provide IT infrastructure services / utilities to campus customers.

Providing approximately 1,200 customers with end user device support.

Provide responsive, after-hours support 7 days / week.

Participate in collaborative team software design

Meet with customers and technical staff to determine their needs and requirements

Engage in IT trainings and professional development activities

What you need to know

Salary : Up to $130,000 commensurate with education and experience

Location : In-person role in College Station, Texas

Citizenship : Must be a United States citizen, permanent resident, or a person granted asylum or refugee status in accordance with 15 CFR, Part 762; 22 CFR §§122.5, 123.22 and 123.26; and 31 CFR § 501.601

Schedule : This role may require working outside of standard office hours, including evenings, weekends, and holidays, to support the demands of technology services and ensure the seamless operation of essential systems.

Qualifications

Bachelor’s degree or equivalent combination of education and experience

Eight years of related Information Technology experience

A well-qualified candidate should possess one or more of the following :

Three years of experience providing support to a public energy and utilities organization, to include IT support for building automation, power generation, water, wastewater and electrical systems.

Strong background in Information Technology within Utilities & Energy Services (UES) and / or Facilities operations.

Prior experience working in City or State organizations

Knowledge of the maintenance and installation of computer and network equipment

Proven ability to lead teams effectively, demonstrating resilience, adaptability, and sound judgment under pressure

Ability to maintain composure in high stress situations and communicate clearly

What to do

Apply now! A cover letter and resume will assist in the review of your application materials. You can upload them during the application process at CV / Resume.

Why Texas A&M University?

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our which are : Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

, , , with Texas A&M contributing to employee health and basic life premiums

of annual paid holidays

Up to and at least month

Automatically enrollment in the Teacher Retirement System of Texas

Health and Wellness :

Professional Development : All employees have access to free training, webinars, and limited financial support to attend conferences, workshops, and more

and for completing a degree while a Texas A&M employee

For additional information on benefits