Office Coordinator 2

Office Coordinator

The Office Coordinator provides administrative and clerical support to a department or office, including entering data or performing word processing, coordinating the logistics for office events and the logistics for office moves and occupation, and providing back-up support for reception or the mailroom. May assist in developing policies, procedures and objectives.

Essential Functions of the Role :

• Is responsible for the office operations of a department.
• May coordinate workload distribution among clerical staff, and conduct training programs to keep staff abreast of current regulatory requirements and accreditation of programs.
• May assist in developing policies, procedures and objectives to maximize workflow and ensure accuracy of records, reports, and letters.
• Answers and screens phone calls for the office or department; routes calls as appropriate within established customer service guidelines; accurately records messages and delivers to the appropriate party in a timely manner.
• Determines and takes appropriate action as required.
• Greets visitors, guests and patients promptly and courteously; ascertains their needs and provides assistance in accordance with established policies and procedures or, if unable or unqualified to assist, promptly refers to the appropriate party or department.
• Plans and schedules calendar(s) based on consultation, resolve calendaring conflicts, and arranges travel in compliance with organization policies.
• Accurately and rapidly prepares a variety of routine communications, reports, forms and correspondence.
• Coordinates production (formatting, copying, etc.) and dissemination of materials, such as presentations, course handouts, grant proposals, conference and seminar materials, complex reports, brochures, and displays.
• Promptly opens, routes and distributes incoming and outgoing materials in a timely manner.
• Monitors supply levels and orders accordingly; receives, stores and distributes supplies.
• Performs service and maintenance activities related to minor equipment (i.e., changing ribbons, toners, calling repairmen, etc.).
• Creates and diligently maintains a variety of confidential files in accordance with established policies and procedures.

Key Success Factors :

Benefits :

Qualifications :