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DONOR RELATIONS ASSOCIATE
DONOR RELATIONS ASSOCIATECommunity Blood Center of Greater Kansas City • Kansas City, MO, US
DONOR RELATIONS ASSOCIATE

DONOR RELATIONS ASSOCIATE

Community Blood Center of Greater Kansas City • Kansas City, MO, US
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PRN Donor Recruitment Specialist

Assists the Account Managers in the achievement of whole blood and apheresis collection goals.

This is a PRN position.

Essential Functions :

  • Completion of telemarketing functions to educate, thank and sign-up donors for future donations.
  • Perform on-site recruitment, sign-up tables, and donor flow assistance for blood drives.
  • Help educate and convert donors to double red and platelet donations where appropriate.
  • Assist Marketing efforts through help with packing, distribution, and inventorying of incentive items, labeling products with recruitment related tags, and telemarketing of sweepstakes winners and Donor / Recipient Meet and Greet attendees.
  • Help with preparation efforts for special events (i.e. contacting invitees for participation lists, setting up gift tables, refreshments, check in tables etc.)
  • Assist with data entry and organizational needs of the department.
  • Exemplifies CBC's Customer Service Mission and Core Values.

Other Functions :

  • Makes recommendations to improve organizational processes.
  • Any related duties as assigned.
  • Requirements :

  • High school diploma or equivalent.
  • Two to three (2-3) years' experience in sales and marketing or customer service.
  • Licenses / Certifications :

    Must have and maintain a valid driver's license.

    Experience :

    Entry level position.

    Some experience in sales, marketing and / or customer service or performing duties in a related area preferred.

    Any combination of education, training and experience that has supplied the necessary knowledge, skills and experience to perform the essential functions of the job.

    Skills & Abilities :

  • Sales and marketing skills
  • Strong customer service skills both written and verbal
  • Flexibility and sensitivity to changing demands and priorities.
  • Strong attention to detail in all work processes.
  • Ability to work flexible hours with some nights and weekends.
  • Ability to work independently with minimal supervision.
  • High level of interpersonal skills to handle a variety of complex issues and situations.
  • Ability to communicate clearly with the general public.
  • Ability to interact with individuals at all levels of the organization and customers in a helpful, courteous, and friendly manner while demonstrating sensitivity to and respect for diverse populations.
  • Ability to work in a strong team environment.
  • Ability to be responsive and available to management to address issues and concerns as they arise.
  • Must be self-motivated and a self-starter with good organization skills.
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    Associate Donor • Kansas City, MO, US

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