ERP Specialist

Job Summary

Supports and enhances the Company’s ERP applications (Infor / Syteline), encompassing manufacturing, supply chain, order management and financials. Works cross-functionally to analyze business needs, improve processes, and implement ERP solutions that drive efficiency and growth.

Essential Duties and Responsibilities

• Manage daily operations of the ERP system, including configuration, upgrades, troubleshooting, and performance monitoring.
• Analyze information, methods, systems and procedures to determine the most useful business solutions for the company.
• Configure and maintain ERP modules, such as Fact Trak, CRM and EDI.
• Test and troubleshoot interactions between systems to take advantage of new and more effective ways of providing needed information.
• Manage data entry, perform data integrity checks and generate reports to provide business insights.
• Collaborate across departments to deliver ERP solutions that improve operations, align with business processes and support decision making.
• Provide user training, refresher courses, and ongoing support to improve ERP adoption and system utilization.
• Maintain documentation and report project progress.
• Coordinate with IT, senior leaders and vendors to deploy new modules and potential add-on solutions.
• Interpret analysis and make recommendations to senior leaders.
• Maintain security and compliance with ERP regulations as needed.
• Other duties as assigned.

Minimum Qualifications

Physical Demands