Technical Support Engineer

Technical Support Engineer (Tier 2) - Mountain View, CA

As a TSE at Lunar Energy you will play a pivotal role in ensuring the quality and success of our innovative home energy product installations. This dynamic position demands an adaptable, problem-solving professional ready to deliver critical remote technical support to our partners and field engineers, contribute to new product development, and build industry-leading training programs. Your flexibility and commitment to customer satisfaction will be essential as you navigate evolving responsibilities.

Lunar Energy was founded to power homes around the world with endless clean energy. We're a fast-growing, global company building brilliantly-designed energy products to electrify all homes and connect communities to form clean, resilient virtual power plants. The Lunar System includes a complete ecosystem of battery storage, solar generation and load control, while supporting an open control philosophy to maximize value of distributed energy assets.

• Note - Lunar Energy is a startup company that is growing rapidly. Candidates should be prepared to pivot and adapt to changing requirements. This role may become more or less field based depending on the need. This role will be primarily based at Lunar headquarters in Mountain View, but will also require some travel locally and nationally.

On a given day at Lunar, you'll likely...

Desired Skills :

Physical Demands :

Benefits :

We're dedicated to creating a remarkable employee experience. At Lunar, competitive base pay is one part of our total compensation package. Lunar employees also have the opportunity to become Lunar shareholders by getting equity in a fast-growing company and participating in our employee stock program.

Additional benefits include :

Our DE&I Philosophy : Lunar Energy is an equal opportunity employer. We are committed to attracting, developing and retaining diverse talent by supporting an inclusive workplace. Lunar recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law.

Our Compensation Philosophy : Our goal is to ensure that all Lunar Energy employees are fairly compensated. Please note that the salary range information that follows is a good faith estimate for this position provided pursuant to the Pay Transparency for Pay Equity Act for California applicants. The salary range estimate for this position depending on level of experience is : $85,000 - $130,000 USD.

The actual offer, reflecting the total compensation package & benefits, will be at the company's sole discretion, and determined by factors including but not limited to years of experience, job level, geographic location, and other relevant business considerations. The company also reserves the right to amend or modify this job description, employee perks, and benefits at any time.