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HostORA • Oradell, NJ, US
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ORA • Oradell, NJ, US
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We're seeking passionate team members who share our work ethic, our sense of family, and a commitment to delivering exceptional experiences to our guests.

As one of our Host, you are the front line of communications with our cherished guests.  You will be a valuable part of our team. Providing guests with the best possible experience and creating a positive work culture by personally exemplifying our core values. You will also be responsible for assisting the General Manager to ensure a positive first impression, and lasting relationships are formed with all our guests.

Responsibilities Include...

  • Maintaining positive relationships with all our guests.
  • Managing the reservations inventory to ensure the restaurant maximizes its cover potentials based on budgets, special events, holidays, and seasonal demands.
  • Maintaining our restaurant and guest profiles across various tools and platforms.
  • Working with the Events team to manage restaurant availability and ensure proper communication is met. Training within the department
  • Responding to all guest inquiry channels in a timely, friendly, and efficient manner.  Monitoring the general email inboxes for the restaurant
  • Building long-term relationships with guests and stakeholders, such as dining regulars, local concierge, and employees

The right candidate will have...

  • experience working as a front door lead in a fast-paced, high volume, fine dining restaurant.
  • Extensive knowledge of fine dining service
  • Extensive knowledge of various restaurant reservations software.
  • An unparalleled commitment to hospitality and customer service.
  • Exceptional leadership and communication skills.
  • Ability to think critically and make sound decisions in a high-pressure work environment.
  • Excellent time management and prioritization skills and the ability to multitask.
  • Proficient in Microsoft Office
  • General computer skills required.

    • BENEFITS :

  • Opportunities for growth
  • Paid sick time
  • 401K access
  • Employee Dining Discounts
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    Host • Oradell, NJ, US

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